Hard to believe that a leaking cooling stem leak isn’t covered by my Ford or extended warranty. Also hard to believe I had to pay $75 just to have it looked at. I knew there was a leak but I was charged just to have that confirmed. I was also told that to have the hose changed and all of the other things added on it was gong to cast me $700. I fixed the leak with a $20 O ring and a YouTube video. You can probably tell I am not happy or satisfied.
3/23/2020
Steve W. VERIFIED CUSTOMER
Thanks Tyler for the great service
3/23/2020
Teresa J. VERIFIED CUSTOMER
Fast and efficient!
3/23/2020
Ramathan J. VERIFIED CUSTOMER
Tyler is great, friendly and proffessional.
3/23/2020
Robert H. VERIFIED CUSTOMER
The service department has great customer service but i was not happy that the wheel weights fell off due to the tech not cleaning the dirt off the wheels before sticking the weights on.
3/23/2020
Randy B. VERIFIED CUSTOMER
Did a good job as always
3/23/2020
DIANA R. VERIFIED CUSTOMER
Tyler is friendly, professional, prompt. I’m very pleased. Thank you Tyler.
I hope they appreciate your hard work.
3/22/2020
RHEANNA M. VERIFIED CUSTOMER
Tony is always amazing whenever I bring in my car! The service is always quick and efficient which is great for my busy lifestyle! I highly recommend Tony and Cerritos Nissan to anyone and everyone!
3/22/2020
Jose C. VERIFIED CUSTOMER
Great service
3/22/2020
Ismael B. VERIFIED CUSTOMER
Don’t know Carlos, but I felt trusted
3/22/2020
JUDITH A. VERIFIED CUSTOMER
Lexus replaced my center console,which they had to order. They were more than helpful and customer service was so helpful. There's a reason why they are #1!!! Lexus is the BEST car I have ever owned. This is my second Lexus and I love it along with the BEST service team.
Thank you!
3/22/2020
Richard B. VERIFIED CUSTOMER
Jorge does a great job w me but not awesome cuz he is not there this time
3/22/2020
Sharena T. VERIFIED CUSTOMER
Great customer service
3/22/2020
Micah P. VERIFIED CUSTOMER
Hugh, Tyla and Dragan were exceptional in helping me finally figure out a solution to a very long term issue. I give all of them 5 BIG STARS!! Needless to say, they are why I choose Midway Chevrolet for my automotive assistance!!
3/22/2020
Eric P. VERIFIED CUSTOMER
Mike Doyon is excellent! I appreciate his help and how thorough he is. Thank you Mike!
3/22/2020
Tommy B. VERIFIED CUSTOMER
Took a day to see my truck even after an agreed upon appointment. Not Jody's fault.Her responsiveness was great. When I pulled in, no one greeted me or guided me through the crowded lanes.1st time at Grapevinee Ford. It seemed difficult to the service advisor I found that my appointment was not "assigned too" them.
3/22/2020
Deanna A. VERIFIED CUSTOMER
Mr. Solis was once again, very friendly, professional, and courteous in handling my service needs for my vehicle. I highly recommend him.
3/22/2020
Kory K. VERIFIED CUSTOMER
Jason is done a great job. The problem with my vehicle is that nobody has been able to fix the problem since I purchased the problem 3 years ago.
3/22/2020
Marcela R. VERIFIED CUSTOMER
Took great care of my car in a timely manner. Thank you for your excellent service!