Bob is such a good service manager. I really trust him with my car. Margaret
3/26/2020
Rick W. VERIFIED CUSTOMER
Very good service and quick turnarounds
3/26/2020
Rene L. VERIFIED CUSTOMER
Service advisor was rude. No introduction. Didn't know her name. Extremely combative and not helpful or friendly. I will never step foot in your dealership nor will I purchase anything from you. There are other dealerships in town that will gladly accept my business. As I'm in the service industry and meet people daily.. I will definitely tell them not to visit your facility for service or sales. If your people don't want to be working during these difficult times then they shouldn't be there. It was clear in her attitude and demeanor.
3/26/2020
JULIA W. VERIFIED CUSTOMER
Felicia is a great service writer!
3/25/2020
Janmarie L. VERIFIED CUSTOMER
Jorge Hernandez is excellent!!!
3/25/2020
Susan W. VERIFIED CUSTOMER
Jon Kenny is a wonder. I appreciate his quick service and thoughtfulness. The distancing for COVID19 and concern for my welfare was important. He also listens to my concerns about my car, which is necessary for my work as well as personal use, and explains what is being done in language I can understand every time I come in for service. That is why I continue to come to Scottsdale Fiat instead of other options. He is working during times when others will not and deserves praise, bonus, etc.
3/25/2020
HU H. VERIFIED CUSTOMER
Great Service!
3/25/2020
Stephanie S. VERIFIED CUSTOMER
Not happy
3/25/2020
Trip K. VERIFIED CUSTOMER
He did nice work and kept me informed
3/25/2020
SCOTT B. VERIFIED CUSTOMER
I have no worries when Hugh has my truck, he explains everthing in detail for me so i always know whats going on at all times.
3/25/2020
Dan L. VERIFIED CUSTOMER
Vicki was a delight to work with!
3/25/2020
Jeffrey T. VERIFIED CUSTOMER
Ronnie Crowe is excellent
3/25/2020
James F. VERIFIED CUSTOMER
Chance was extremely professional and helpful in explaining everything that was going to be done to my vehicle.
3/25/2020
Steven S. VERIFIED CUSTOMER
George was great. Very professional and helpful
3/25/2020
Kathy H. VERIFIED CUSTOMER
Truly in disbelief about my experience. Not the best. Scale 1-5, I'd give it a 2.5.
3/25/2020
KRISTINE C. VERIFIED CUSTOMER
Everyone is helpful and friendly
3/25/2020
Anupam C. VERIFIED CUSTOMER
Great service by Devan.
3/25/2020
Araceli R. VERIFIED CUSTOMER
Great customer service from Brian.
3/25/2020
Yasser C. VERIFIED CUSTOMER
Very courteous and professional
3/25/2020
Bertha S. VERIFIED CUSTOMER
Always a nice experience at Cerritos Nissan!
Tony was courteous and professional with great customer service skills, as usual!