Kind, courteous,on time, efficient,and knowledgeable. Also very nice.
3/27/2020
Jocelyn C. VERIFIED CUSTOMER
The experience with Angelo the service department when I was making appointment was not satisfactory, the manager David G did not get back to me after leaving him a lengthy message. The previous service guy gave me wrong information about the length of time I could do my complimentary service since my mileage was low. In the beginning they are NOT allowing me to use it until Gina the manager the following day gave me an exception. She was nice enough to allow it but she became very impatient with her conversations with me. A customer should always be treated with respect and has the right to know the correct informations so these things won’t happen. I think all of your service department people should be re-trained on everything they should know as well as proper conduct over the phone. Thank you!
3/27/2020
Ken S. VERIFIED CUSTOMER
Jesse took great care of me and my Silverado, I would highly recommend Jesse to my friends. Thanks for a great experience! Ken S
3/27/2020
Raveen S. VERIFIED CUSTOMER
Jason VALADEZ is amazing and the reason we would purchase our next vehicle at Airpark even though it’s out-of-the-way for us.
3/27/2020
Francisco P. VERIFIED CUSTOMER
Great team. Thank you
3/27/2020
Isis V. VERIFIED CUSTOMER
He’s always been great
3/27/2020
STEVEN K. VERIFIED CUSTOMER
Always a pleasure to have Robert as my service technician. He keeps me updated on everything that is going on with the repair. Makes me feel welcomed to be there, and I also feel like I am not just another customer, but a for-life client.
3/27/2020
Jeff G. VERIFIED CUSTOMER
Pete was great. Very personable and welcoming, even thou DJ I didn’t buy my vehicle there at Grapevine Ford. Very impressed with this dealership!!!
3/27/2020
Jeffrey G. VERIFIED CUSTOMER
Thanks so much Bob!
3/27/2020
Todd B. VERIFIED CUSTOMER
Thanks
Everything is going great
3/27/2020
JOHN S. VERIFIED CUSTOMER
Aaron did a great job of keeping me informed of the status of my truck.
3/27/2020
Dave A. VERIFIED CUSTOMER
I can't say about this service since I haven't gotten the vehicle back yet. I will say that Chandler and all of those I have had dealings with have been the highest standard of professionalism. My past experiences have ensured that I will always look to reliable Chevrolet for future business.
3/27/2020
Lloyd W. VERIFIED CUSTOMER
You did great
3/27/2020
Ryan M. VERIFIED CUSTOMER
Completed quick and everything works great now
3/27/2020
Cory S. VERIFIED CUSTOMER
Great communication
3/27/2020
BARRY L. VERIFIED CUSTOMER
Great service advisor
3/27/2020
Sergio V. VERIFIED CUSTOMER
Im picky when it comes to someone working on my car. He understand what I was looking for and he helped me to the max. I highly recommend him.
3/26/2020
Brian R. VERIFIED CUSTOMER
Derrick Parra is an invaluable member of the Airpark family. Excellent customer service.
3/26/2020
Gina E. VERIFIED CUSTOMER
Pete Roshell is wonderful! He always goes out of his way to help, and is quick to respond to any issues. I appreciate his assistance, and highly recommend him.