The service is truly exceptional. The relationship I have with Brian is excellent. He always delivers 'world class service'. He adresses every issue that I may have in a calm and forthright manner.
4/4/2020
John M. VERIFIED CUSTOMER
Thank you for the professionalism
4/4/2020
Susan L. VERIFIED CUSTOMER
Your service people did not practice social distancing or even use gloves. They did however say they sanitized steering wheels after service.
4/4/2020
Beverley R. VERIFIED CUSTOMER
I am happy with the lexus people and services
4/4/2020
Janet L. VERIFIED CUSTOMER
Jonathan was extremely polite and friendly. It was a pleasure to have his service.
4/4/2020
Joseph S. VERIFIED CUSTOMER
Great service
4/4/2020
Esmeralda G. VERIFIED CUSTOMER
This dealership is a liar, they told us they washed our car and not even that they were honest about obviously my car was exactly how I left it. This is not an honest dealership.
4/4/2020
John H. VERIFIED CUSTOMER
Felicia answered all my questions regarding additional services that were recommended she understood what needed to be done and she did it very promptly and she was very helpful in getting my needs met thank you very much
4/4/2020
Gregory S. VERIFIED CUSTOMER
Derrick was friendly and professional. He answered all of my questions.
4/4/2020
SUSAN C. VERIFIED CUSTOMER
Tony is the best. Treated me with Respect and handled the troubling times with care and professionalism
4/4/2020
Betty D. VERIFIED CUSTOMER
Excellent service
4/4/2020
Stephen G. VERIFIED CUSTOMER
Everybody was great!
4/4/2020
Joshua Y. VERIFIED CUSTOMER
Thank you Pete for the service and keeping me informed!!
4/4/2020
WAYNE P. VERIFIED CUSTOMER
Aaron was great!! However your cashier Laura needs some training on customer service skills. Very rude person!!
4/4/2020
ERIC E. VERIFIED CUSTOMER
Fully satisfied
4/4/2020
Justin P. VERIFIED CUSTOMER
Andrew Shane is the best!! Always there when it’s time for service on my truck and my wife’s explorer. -Justin P
4/4/2020
Neil O. VERIFIED CUSTOMER
Jody was very professional and in a timely manner helping me with my vehicle.
Thank you Jody and Grapevine Ford.
4/4/2020
Dennis F. VERIFIED CUSTOMER
Austin went above and beyond
4/4/2020
CONRAD E. VERIFIED CUSTOMER
This my last visit to your dealership.
I can't really say one good thing about my visit and if word of mouth makes a difference I would never recommend you to anyone. I spent 4 1/2 waiting on 1 1/2 hour job. You can question my estimate all you want but I have been restoring classics cars for over 40 years. I guess the icing on the visit was telling me that I had excessive wear on my front tires and an alignment was necessary. I proceeded to my tire shop and guess what, no problem existed.