I had asked for my transmission fluid to b changed. My son n law spoke w him and we wanted it done. Understanding that my mileage was 131,000. When I picked up my car it had not been done. So now I will need to make another trip to somewhere else to get that done because it wasn’t done at the same time as everything else and your dealership won’t do it.
4/6/2020
DANNY J. VERIFIED CUSTOMER
They cracked my door. A good piece of my door was cracked and taken off and they didn’t bother to fix it.
4/5/2020
Chris A. VERIFIED CUSTOMER
Great costumer service! Paloma was outstanding! My visit was quick and easy. All my needs were met. Great experience! Thanks to Paloma !
4/5/2020
LENZI L. VERIFIED CUSTOMER
Jonathan and I hit it off right away. He’s knowledgeable about the product is selling. Great attitude and smile. I wish him the BEST!!!
4/5/2020
Elena C. VERIFIED CUSTOMER
Very accommodating!!
4/5/2020
Alyson R. VERIFIED CUSTOMER
Sheilah was professional and kept me updated about my vehicle. Thank you.
4/5/2020
Andrew A. VERIFIED CUSTOMER
Very polite and easy to talk to
4/5/2020
Miriam A. VERIFIED CUSTOMER
Excellent help he provided
4/5/2020
MICHAEL C. VERIFIED CUSTOMER
Perfect
4/5/2020
Rolando G. VERIFIED CUSTOMER
Just met Brian today and I was surprised how professional he was in handling customers, Thanking so much for his job well done!
4/5/2020
Mary A. VERIFIED CUSTOMER
Hugh Abbott is one of the best an thankful customer rep that I have ever deal with he should get a 10 for excellent an surperve
Service
4/5/2020
EVERETT W. VERIFIED CUSTOMER
The cost was about double what it should be.
4/5/2020
Liliana P. VERIFIED CUSTOMER
Excelent cerviicel
4/5/2020
Liliana P. VERIFIED CUSTOMER
Excelent cerviicel
4/5/2020
Solomon M. VERIFIED CUSTOMER
Looking to trade my 2013 Ford Explorer for a 2018 White Ford Explorer with 30k or less mileage
4/5/2020
Sarah R. VERIFIED CUSTOMER
Personnel are friendly & work done extremely good.
4/5/2020
Joseph M. VERIFIED CUSTOMER
Please reach out to me ASAP. We had an absolute terrible experience at the service department today.
****-****-xxxx
Joseph M
4/5/2020
Amy G. VERIFIED CUSTOMER
Awesome!!! Love Grapevine Ford- only place I will buy a car!