The financial guy was too pushy, trying to sell me the wrap warranty. Other than that, it was satisfactory.
5/8/2020
Wayne T. VERIFIED CUSTOMER
It took one month to get my Blazer back. I understand COVID-19 but GM should have parts available.I bought a new vehicle and it had only 2000 miles on it .Your managers tried to be helpful but it is very frustrating to buy a new vehicle and have to go through all of this. I should have been given a whole new blazer because quite frankly I’m not sure I trust it 100%
5/8/2020
Zoe P. VERIFIED CUSTOMER
Very professional
5/8/2020
Sam C. VERIFIED CUSTOMER
Tyler was very professional and keep me inform on when the Job was going to be ready and set me up with a shuttle for both directions. He also checked if I had any other service recalls. With service like that I will be coming back
5/8/2020
Abner J. VERIFIED CUSTOMER
Ryan, the guy taking care of us was seriously great, it was thanks to him that we walked out with a car at all. He helped us find exactly what we wanted.
5/8/2020
Hunter J. VERIFIED CUSTOMER
Great overall experience, will be going back for future services and purchases!
5/8/2020
JAMES P. VERIFIED CUSTOMER
George is FANTASTIC!!!
Iim
5/7/2020
Rick T. VERIFIED CUSTOMER
Fast and friendly service!
5/7/2020
Sloan C. VERIFIED CUSTOMER
Shelia is great and knows how to take care of customers from in initial welcome to leaving the store.
5/7/2020
James M. VERIFIED CUSTOMER
Great and friendly service!
5/7/2020
Steve H. VERIFIED CUSTOMER
Great approach to the appt follow up - a solid recap of work needed or coming due and the car but not too pushy - I hate that, so well done.
5/7/2020
Henry O. VERIFIED CUSTOMER
Laura is great! This is my second visit to Grapevine Ford with my current vehicle and I've had Laura assist me each time. Glad to be working with someone I can trust.