I appreciate the prompt help and loaner car. I'm truly thankful for warranty.
1/20/2021
Andrew L. VERIFIED CUSTOMER
Victor treated me with respect and I felt like I was the only customer. Being a manager myself, I look for the treatment I install on my employees. Great service, that's why I will continue to come back and request Victor. Please call me with any questions or concerns. Andy Lopez
1/20/2021
JAMIE J. VERIFIED CUSTOMER
This was the worst customer service I had ever experienced in my life.
1/20/2021
Paula K. VERIFIED CUSTOMER
Would like to have a service manager call me !
Andrew was not at all helpful.
1/20/2021
SCOTT P. VERIFIED CUSTOMER
GlD to have Vickie as an advisor again. I trust her.
1/20/2021
JESSICA H. VERIFIED CUSTOMER
Excellent customer service!
1/20/2021
Constantine T. VERIFIED CUSTOMER
2012 Jeep Grand Cherokee Overland
Excellent Condition
82,000 miles
Meticulously maintained
1/20/2021
Bob F. VERIFIED CUSTOMER
I drive from Lewisville even though there is a Ford dealership 2 minutes from my house because of Jody and the service she provides!
1/20/2021
John H. VERIFIED CUSTOMER
Very professional and kind was a great experience working with Jody. Thank you for making me feel safe in my truck.
1/20/2021
JESSICA P. VERIFIED CUSTOMER
Service provided by Tyler is the best we have had at Grapevine Ford
1/20/2021
GLENN W. VERIFIED CUSTOMER
Everyone we dealt with was very friendly and efficient!
1/20/2021
Brian G. VERIFIED CUSTOMER
Great Lady giving great customer service to her people. Debbie is awesome!
1/20/2021
Ashley S. VERIFIED CUSTOMER
Jason is the best! He handled my situation very well kept me updated and listened to everything I had to say and he got the issue fixed!
1/20/2021
GARY E. VERIFIED CUSTOMER
Debbie is the best
1/20/2021
Clayton G. VERIFIED CUSTOMER
Everything went well. No issues.
1/20/2021
Linda M. VERIFIED CUSTOMER
With a car that lost complete battery power it would have been nice if the settings could have stayed but I suppose not available
1/20/2021
Hector R. VERIFIED CUSTOMER
Jody is an excellent service advisor eager to Followup and make things right. I would go to her again in the future.
1/20/2021
**** C. VERIFIED CUSTOMER
Austin was great!
1/20/2021
Juliana H. VERIFIED CUSTOMER
Great service
1/20/2021
Michael T. VERIFIED CUSTOMER
Debbie is a class act. She goes above and beyond
to give great service. I give her a A+ on her report card!