RGD was helpful with today's service done to my car.
1/23/2021
Mosi O. VERIFIED CUSTOMER
From my arrival Paloma was very helpful and knowledgeable in the issues regarding my car. She also made clear of any pending services that I will need in the near future. She did a great job!
1/23/2021
Patricia L. VERIFIED CUSTOMER
Scott very courteous and helpful.
1/23/2021
CHARLES H. VERIFIED CUSTOMER
Scott did an excellent job having our 2016 Lexis serviced.
1/23/2021
Peter F. VERIFIED CUSTOMER
Very good staff
1/23/2021
FLOYD C. VERIFIED CUSTOMER
Good
1/23/2021
MONA M. VERIFIED CUSTOMER
Amazing. I know understand why people drive luxury vehicles. I was treated like a valued customer and like a long time friend even fir my first service.
1/23/2021
Frances P. VERIFIED CUSTOMER
Eric Adamson is an absolute rock star at Cerritos Nissan!! Servicing my vehicles at Nissan are because of Eric.
1/23/2021
SANTIAGO R. VERIFIED CUSTOMER
I made the service appointment for a recall. I was advised the certified technician would only be there on Thursday, 1/21/21, so I scheduled my appointment for that day. I had called on Monday, 1/18/21, so I had to wait a few days. I had other service done as well. When I arrived, the service rep was not there. No one knew I had an appointment. My recommended repairs could be done but not my service recall because the technician was not certified yet. How disappointing.
I’ll look else where for service in the future.
The employees were quick to offer recommended service but omitted the fact that the technician could not actually do the needed repairs due certification until after the other repairs were done. Classic “bait and switch”
1/23/2021
Michael K. VERIFIED CUSTOMER
Eric is always extremely helpful every time I have been in.
1/23/2021
JENNIFER A. VERIFIED CUSTOMER
John was awesome! I appreciate his prompt attention and professional service.
1/23/2021
Christopher S. VERIFIED CUSTOMER
John was very good to work with!
1/23/2021
Jim J. VERIFIED CUSTOMER
Kept well informed and everything was explained to me. Friendly staff
1/23/2021
Brett D. VERIFIED CUSTOMER
Brought my truck in for a ticking noise in the engine. 7 days later my air condition doesn’t work. And I had to replace a battery that was working fine Calling
1/23/2021
CARLOS G. VERIFIED CUSTOMER
Best service experience yet! Enjoyed working with Vicky. I’d like her to help me in the future.
1/23/2021
Rella R. VERIFIED CUSTOMER
Very happy with the final outcome on
replacing the seat cover in our vehicle.
You can not tell it was ever damaged.
Thank you for taking charge and seeing
Job was done correctly.
1/23/2021
Codi C. VERIFIED CUSTOMER
I thought you would wash it
1/23/2021
Bill W. VERIFIED CUSTOMER
Debbie is great!
1/23/2021
RACHAEL B. VERIFIED CUSTOMER
Jennifer was amazing she delivered all my expectations on how to take care of her Customer Service. Jennifer went beyond to make sure she delivered me my SUV in excellent condition and she listen to my concerns. I am so grateful to her. Great job Jen. We need more like you in the auto industry. Thank you again Jennifer