Yes overall I was satisfied with Jason Scaff he was very honest with me on everything that was done on my wife Ford. And for any reason in the future if had to take my wife vehicle for Srevice again I would like to deal with Jason only I like his honesty. If I had give Jason a score from 1 to 10 a definitely a 10.
1/22/2021
Sheryl L. VERIFIED CUSTOMER
Was given an appt on the same day!
1/22/2021
Kenneth F. VERIFIED CUSTOMER
Everything went smoothly
1/22/2021
Brittany D. VERIFIED CUSTOMER
John Kenney is awesome!
1/22/2021
Mark M. VERIFIED CUSTOMER
Jon is excellent top notch customer service and wonderfully positive attitude
1/22/2021
George G. VERIFIED CUSTOMER
10/10 Jody was super helpful and responsive. She deserves a raise. She went above and beyond and you should feel lucky to have her on your team
1/22/2021
Richard R. VERIFIED CUSTOMER
Second Alpha, I'll never trust it to anyone but John Kenny! He remembers me, knows what's important and always delivers what he promises! A+
1/22/2021
Erez Y. VERIFIED CUSTOMER
You asked me the same thing a few weeks ago. I said I had unresolved issues but nobody called. You have my number. Call me
1/22/2021
JOSEPH P. VERIFIED CUSTOMER
Thank you!
1/22/2021
Jessica S. VERIFIED CUSTOMER
Hugh Abbot always gives great customer service
1/22/2021
Mindy K. VERIFIED CUSTOMER
It is critical for a car owner to be able to trust their service advisor. We brought in our new to us 2017 Renegade for the W80 Recall. Jason said via phone is was just a powertrain module update. When we picked up the car, he did not say anything about the update, he simply said the dipstick, gaskets and plugs were sealed and we should not check the oil or any of the oil "parts" until we bring it in for the next oil change (approximately 5,000miles). He said if any of the seals were broken it would void the warranty. After doing some research and speaking with FCA/Mopar, I learned that the W80 did not involve a module update, if was just an oil consumption test. I also learned that the car needed to be brought back into the service department in 1500 miles to check the status of oil consumption. If the car is not brought back in time, the recall is voided. When I called Jason to get clarification, he immediately said 1500 miles would be better. So I asked him, "which is it, 1500 or the next oil change at almost 5,000" and he said 1500 would be better. The incorrect info about a safety recall has created doubt about what was done to the car, if anything, and left me with no trust in Jason.
1/22/2021
Courtney D. VERIFIED CUSTOMER
Debbie is the best! I will always choose her when I’m needing to get my repaired. This is 3rd I’ve had my car in the shop, and had Debbie as my service advisor. She’s so sweet and understanding, she give me all the details I need and keeps me updated whether it’s a 2-day or 2-month repair.
1/22/2021
Randy H. VERIFIED CUSTOMER
Excellent service. Debbie did an awesome job taking care of us. Very friendly, very helpful and kept us informed.
1/22/2021
WALTER W. VERIFIED CUSTOMER
Professional. Polite by all.
1/22/2021
Darryl L. VERIFIED CUSTOMER
It took longer than expected (6 days to get a diagnosis) but service and Ty were good
1/22/2021
Jared C. VERIFIED CUSTOMER
Great experience. Alfredo was fantastic.
1/22/2021
Dan R. VERIFIED CUSTOMER
As always I found Debbie to be very friendly and helpful. Vehicle was ready on time as promised.
1/22/2021
Charles M. VERIFIED CUSTOMER
Got back with me timely and answered all of my questions.