My husband who brought our car in for service was VERY impressed with the entire experience! Julie
2/4/2021
Jean N. VERIFIED CUSTOMER
Great customer service rep.
2/4/2021
Long N. VERIFIED CUSTOMER
As always Isaac Lam is patient and explaining the service
2/4/2021
TAMISHA H. VERIFIED CUSTOMER
Great customer service
2/4/2021
The David. VERIFIED CUSTOMER
The vehicle was brought in to get an oil change because the oil change light came on. The technician did a complete 5K service which the vehicle did not need because it was only 2000 miles since the last service. Christian said he ordered the 5K service because that is what was done last time. He ordered this without my approval.
2/4/2021
SEAN A. VERIFIED CUSTOMER
Evan was a great representative.
2/4/2021
Emad A. VERIFIED CUSTOMER
I have never received my car yet.
2/4/2021
Michelle J. VERIFIED CUSTOMER
Always professional, always considerate, always mindful of my schedule.
2/4/2021
Arthur A. VERIFIED CUSTOMER
Excellent Service, thanks!
2/4/2021
Ingrid F. VERIFIED CUSTOMER
My customer service consultant RGD was very courteous and professional in helping me with my maintenance check up. He answered all of my questions
to my satisfaction. I would be comfortable with his assistance in the future.
2/4/2021
Brian B. VERIFIED CUSTOMER
Great service as always.
2/4/2021
Alan B. VERIFIED CUSTOMER
Excellent experience.
2/4/2021
Ryan K. VERIFIED CUSTOMER
Evan F was excellent
2/4/2021
Priscilla R. VERIFIED CUSTOMER
Brian is the absolute best at what he does, explains everything in detail , keeps me informed regarding delays or issues, always done in a timely manner. 10 stars for Brian.
2/4/2021
Mike R. VERIFIED CUSTOMER
Cesar has done a great job helping me maintain this pickup, very satisfied
2/4/2021
Pat W. VERIFIED CUSTOMER
Best service representative I’ve dealt with at Grapevine Ford.
2/4/2021
Landon S. VERIFIED CUSTOMER
Everything went better than expected
2/4/2021
Pamela B. VERIFIED CUSTOMER
Great service Vicky!
2/4/2021
Jimmy D. VERIFIED CUSTOMER
Great job Pete. Thanks for quickly getting on my truck and getting it fixed.