Very pleasant and knowledge staff, they stayed in touch so I knew what was happening with our truck.
3/4/2021
Micheal S. VERIFIED CUSTOMER
Mr Walker was very nice to work with. He kept me informed about the work done on my car . The job was completed in the time it was promised. Thank you
3/4/2021
BJ D. VERIFIED CUSTOMER
I am impressed with how courteous your staff is along with the service!
3/4/2021
Judith W. VERIFIED CUSTOMER
Service was done well and in a timely way. My service manager was quick and friendly.
3/4/2021
Kelly H. VERIFIED CUSTOMER
Jody was always available for questions. And she made me feel totally at ease leaving my Vehicle. Grapevine Ford has always taken good care of me and my truck.
3/4/2021
Scott S. VERIFIED CUSTOMER
Service and results were great. Also outstanding service from Chris.
3/4/2021
CHARLES B. VERIFIED CUSTOMER
Bob L is a great service advisor. He is extremely well versed in Lincoln cars and is able to diagnose problems.
3/4/2021
Chrys H. VERIFIED CUSTOMER
He was very informative & got me scheduled when I asked for.
3/4/2021
Randy H. VERIFIED CUSTOMER
Chance was very respectful, helpful all around great guy. He did a great job
3/4/2021
ARIEL A. VERIFIED CUSTOMER
Amazing service. Aaron was very attentive
3/4/2021
Sheril M. VERIFIED CUSTOMER
None
3/3/2021
Jessica M. VERIFIED CUSTOMER
Jodi was great it was not bring told on phone that I couldn't wait for my car and the mechanic was rude.
3/3/2021
Stephen E. VERIFIED CUSTOMER
Very good customer service
3/3/2021
Robert C. VERIFIED CUSTOMER
Carlos provided exceptional service and is a gentleman, a true professional reflecting the location where he earns his keep. Loving Cerritos Nissan.
3/3/2021
CHRISTIE C. VERIFIED CUSTOMER
Chris was great! Gave me a realistic wait time, I hadn't made an appointment, so a wait was expected. Handled my whole transaction from beginning to end with professionalism. Thanks!!
3/3/2021
CHARLES C. VERIFIED CUSTOMER
Pete continues to provide an exceptional level of professional customer service. The Grapevine Ford ownership can count on Pete to take care of their customers
each and every day.
3/3/2021
Norm Reeves. VERIFIED CUSTOMER
Excellent service and very helpful.
3/3/2021
John R. VERIFIED CUSTOMER
Recall was taken care of.
3/3/2021
Denise A. VERIFIED CUSTOMER
Tim is amazing!! I live in San Diego but will now be coming to South County Lexus because of Tim. Tim answered all of my questions and in a way that I understood. I had previously been taking my car to Lexus of El Cajon and they were never able to answer my simple questions. Also Tim actually came out and looked at my car and under the hood before I left the car, I have never had anyone do this ever. Tim kept me informed of changes as soon as they happened and was just the kindest, most professional advisor. I have had a Lexus for 16 years in a row and Tim by far made the experience excellent. Thank you Tim!
3/3/2021
Randall W. VERIFIED CUSTOMER
Victor was fantastic. He went above and beyond in providing quality service. He is a valuable employee to you. Thank you for providing such great service! Randy Weisberg