Service was great. I was told my car was ready. I check out and then had to wait another 25 min for my car wash. That was very frustrating after my service call being so quick.
3/4/2021
CARLOS P. VERIFIED CUSTOMER
Exceptional customer service!!
100% satisfied
Communication exceptional!
3/4/2021
SCOTT F. VERIFIED CUSTOMER
Hassan was great
3/4/2021
Maryann S. VERIFIED CUSTOMER
Cordial, professional, efficient!
3/4/2021
Allison F. VERIFIED CUSTOMER
Davin was awesome and I loved how easy and quick it was ! Thank you!
3/4/2021
Maria Del. VERIFIED CUSTOMER
Muchas Gracias a ustedes Carlos es exlente en su trabajo siempre, con una buena actudud y un buen trato al cliente
3/4/2021
Laurel C. VERIFIED CUSTOMER
I had to go back for the tire rotation that wasn’t performed but was signed off as being done. David and the Sevice Manager were nice about it and resolved it quickly, however it did in convenience me. Thanks to both of them.
3/4/2021
Nelson G. VERIFIED CUSTOMER
Carlos was great...His transparency in delivering the news about a potential problem and the solution was top notch. I’ll be back...
3/4/2021
Mary C. VERIFIED CUSTOMER
Everyone was nice and helpful.
3/4/2021
Jeff V. VERIFIED CUSTOMER
John and Mike the manager were amazing! Also want to thank Megan at Chrysler corporate too. You all rock!!!!
3/4/2021
Pete P. VERIFIED CUSTOMER
Bruce, and all the guys did an expert job on my SILVERADO, always a warm greeting and a fist bump it a hand shake, very accommodating no matter what the situation may be...always glad to bring my rig in whenever it needs attention, no matter how big or small, Thanks ????
3/4/2021
Mallory A. VERIFIED CUSTOMER
John Otero is the best advisor I’ve had in the last 15 years of owning a jeep. He is on it!!
3/4/2021
TORRI S. VERIFIED CUSTOMER
John Otero did an excellent job... great customer service. He was able to work with the team and get the job done well ahead of the promised time. Thank you John
3/4/2021
PEGGY M. VERIFIED CUSTOMER
Debbie Sandoval was wonderfully helpful, and she went above and beyond to do the best she could for me. Thanks so much!
3/4/2021
Deborah K. VERIFIED CUSTOMER
Bianca was awesome!
3/4/2021
John Y. VERIFIED CUSTOMER
You had my vehicle for 6.5 hours for oil change and headlight by appt, you never touched the vehicle, also i bought a maint contract for 349.00 and was told it was only for 2 oil changes ?
3/4/2021
STEPHEN T. VERIFIED CUSTOMER
I spent $600 doing things to my car. I then get home and once I get back into my car all sorts of lights including the check engine light get turned on. This is the second time I have gone in for routine maintenance and afterwards the check engine light comes on. I couldn’t accelerate really deeming it very unsafe to drive the car but brought it back to dealership and expressed my concerns and frustrations with this being second time check engine light comes on after it being serviced and how it should NOT happen to the service manager and it just gets brushed off. Both times I have had to move things around my schedule to go back to the dealership to fix a problem that NEVER should have happened in the first place! Especially when had already sat waiting for the car for three hours!
3/4/2021
David R. VERIFIED CUSTOMER
I was satisfied this second time. I was not satisfied that i had to take it a second time because the recall did not get done when i first rook the car on Saturday 2/27