Great service. Honestly, expectations were low because we also have a Lexus and service at Lexus dealer is great (and we pay for it, LOL). Service from Aaron and Grapevine Ford exceeded our expectations! Thank you, that is what will keep us coming back!
4/15/2021
MATTHEW U. VERIFIED CUSTOMER
Thank you for the fast service today. My only complaint is i called and left a message 2 weeks ago to make an appointment and was never called back. I called last time and was taken care of fine.
4/15/2021
Annette T. VERIFIED CUSTOMER
Robert is fantastic.
4/15/2021
Brent M. VERIFIED CUSTOMER
Tyler was fabulous! He worked with me to have the car repaired while getting my daughter back to college. Cannot thank him enough and was very impressive. However, I will tell you that my experience with Kendra who answered the service appointment phone line was the absolutely worse experience I have ever had at Grapevine Ford to the point that I almost made my service appointment with another dealership. I am glad that I continued calling until I reached someone who was helpful.
4/15/2021
Larry W. VERIFIED CUSTOMER
Mark made the entire process simple and stress free. We were very pleased after bringing the truck in for service
4/15/2021
Jeffery W. VERIFIED CUSTOMER
Kept me informed and made sure all my concerns with my car were taken care of.
4/15/2021
Patrick B. VERIFIED CUSTOMER
Mark followed up throughout the experience. His communication was the best I ever had. I felt I was there!! Great work!
Also want to acknowledge the gentleman that runs the garage where we go for service! Takes his job serious and is great at it!
Great work guys.
Thank you
4/15/2021
Dwayne M. VERIFIED CUSTOMER
Thanks Tyler for taking care of my truck. You do your job very well!!!
4/15/2021
Jay P. VERIFIED CUSTOMER
Jody was great kept me updated on the truck !
4/15/2021
Harmon M. VERIFIED CUSTOMER
Already submitted comments.
4/15/2021
TRISTA G. VERIFIED CUSTOMER
Thanks for getting my car done so quickly and making it a easy process from check in to check out. :)
4/15/2021
Nathan M. VERIFIED CUSTOMER
Chris was great - very quick and very detailed. Thanks.
4/15/2021
GARY S. VERIFIED CUSTOMER
Mark is a good person. I enjoy working with him
4/15/2021
Hari K. VERIFIED CUSTOMER
Would like to hear only maufacturer recommended service packages. They cover inspection of all vital parts of the vehicle, further repairs amd fluid replacements should be based on the inspection. Recommended packages are not necessary, they cost a lot of money which makes it costly and not worth maintaining the vehicle.
4/15/2021
Tim P. VERIFIED CUSTOMER
Jody was super helpful!
4/15/2021
Sheila M. VERIFIED CUSTOMER
You guys are great! Not only did you change my oil and rotate my tires, but my truck was washed & vacuumed! That's service "above and beyond"! Greatly appreciated! Thank you, Bradley R. Hallock! ????
4/14/2021
PIYANAN S. VERIFIED CUSTOMER
Daven was very helpful providing service and assessment.
4/14/2021
Bryan B. VERIFIED CUSTOMER
Adrian is a great representative of your dealership. He lives by the motto “take care of your customers completely. Don’t make excuses.
Charles “Bryan” Brodersen
4/14/2021
Jon L. VERIFIED CUSTOMER
Grapevine service is always the best.
4/14/2021
Freddy S. VERIFIED CUSTOMER
Hugh Abbot went over and above to get me assistance since my Silverado was slightly out if warranty! I will gladly let all I know of the great service I received from Hugh and Midway Chevrolet!