Sean is great. As a single woman I don’t feel intimidated or like I being taken advantage of.
4/24/2021
Paul T. VERIFIED CUSTOMER
The entire team at Reliable Chevy in Springfield Missouri went above and beyond to help me. From the technician to the employee that utilized his personal cell phone for a hot spot to the service writer to the service manager. I appreciate all you did to help me get my truck back on the road and allow me to continue my trip!!!
Great Job!!!!
Thanks!!!
4/24/2021
Dan D. VERIFIED CUSTOMER
Miguel was attentive to our needs. He kept us updated on the status of the repair process. Thanks.
4/24/2021
Jesse S. VERIFIED CUSTOMER
Bob took good care of us and brought out navigator back to Us after hours, to help us make a trip that we were going on.
4/24/2021
Adriana S. VERIFIED CUSTOMER
Miguel was very professional and acknowledged the concerns about my vehicle and resolved them quickly despite little things coming up. I’m overall very happy with my visit.
4/24/2021
Lori M. VERIFIED CUSTOMER
It took almost 2.5 hours for The Works (oil change and tire rotation) today. When I checked in, they estimated 1h45m, which is still a lot but 2.5 hours seems too long.
4/24/2021
Brock S. VERIFIED CUSTOMER
Alfredo was great. He was very organized, professional, and communicated very well.
4/24/2021
Frederick F. VERIFIED CUSTOMER
Great Job completely satisfied
4/24/2021
JERRY B. VERIFIED CUSTOMER
Pete treated me like I was his only customer that day. That’s not an easy thing to do when you’re busy.
4/23/2021
ANA F. VERIFIED CUSTOMER
Great customer service !
4/23/2021
Ryan S. VERIFIED CUSTOMER
Great job thank you!
4/23/2021
Tom H. VERIFIED CUSTOMER
Very satisfied with the service at Grapevine Ford and Christopher Walker was excellent.
4/23/2021
Linda C. VERIFIED CUSTOMER
Excellent service and work. Ronnie Crowe walked us through everything and took care of us from beginning to end. Even answered questions for us on the operation of our Lexus ES300. Thank you
4/23/2021
LINDA S. VERIFIED CUSTOMER
Waited a week for an appointment and then took two days. The last Car we had oil changed with you,the oil filter was not put on correctly and we had to take it to another shop -we could see oil on the drive way- and pay $50 to get it fixed
4/23/2021
Wende B. VERIFIED CUSTOMER
Hassan was great!
4/23/2021
MARILYN P. VERIFIED CUSTOMER
Alfredo is one of the top service advisors I have worked with at Grapevine Ford. He keeps you informed and places the customer first at all times
4/23/2021
Steve R. VERIFIED CUSTOMER
Great job by all.
4/23/2021
Gilbert H. VERIFIED CUSTOMER
Jesus was very helpful. He provided excellent customer service.