Berkshire Hathaway Automotive Group

Chris was very friendly and great to work with!

Great service!Nice people!Will definitely consider leasing or purchasing my next Lincoln from Grapevine Lincoln

Bob addressed all of my concerns, had kept in regular communication with me. Making the service exceptional.

Carlos got me in quick and kept me updated during my visit.

Isaac Lam was great - was happy to be working with him!

Paloma has been exceptional with me with the service she provided to me.

George Hernandez my service advisor was great. The last two times I came to the service dept.have been terrible. Since Shelia left. I was giving it one more chance. No one ever returns your calls.because of George I will be back.

7 hours or more for oil change is not reasonable Its always. 1 to 2 day process at airpark Chrysler. Strange

Efficient process. Thank you.

Paloma was very kind and very professional I will come back to service my car

Miguel did a great job

Ivann was straight forward and to the point from start to finish and made me feel like he had my best interest in mind.

Good job with my car

Great !

Hello Cerritos Nissan, This is for the attention of the service department and customer service. I have a complaint regarding my service from the morning of Saturday, May 22 and am requesting a refund. My Nissan vehicle had a routine oil change service done this morning. My appointment was for 8:20am with Carlos Fuentes. After coming home, I found my car now has a very bad oil leak and is leaving oil pools in our garage and driveway. I have reference photos, though I don’t believe I can attach them to this inquiry form. If someone responds by e-mail, I would be happy to provide the photographic evidence as needed. I called your customer service department multiple times upon discovering the issue, but was transferred around and ultimately hung up on. Ultimately, a representative informed me that the service center is closed today and that no Nissan service center representatives work on Sundays, so the earliest available appointment to correct this service error is Monday, 5/24. As a result of this inability to correct this service error on my vehicle in a timely manner, I will need to send my car to an alternative repair service center tomorrow (Sunday, 5/23) to avoid additional leakage and oil damage to our property, as well as to eliminate the incredibly pervasive oil smell that has now seeped into our entire home due to the severity of the leakage. I have a receipt for the service this morning and am expecting a full refund due to this insufficient service quality and the inability to correct it in a timely fashion. I’ve had a history of receiving good service from your location, which is also where I purchased my vehicle, but unfortunately this instance did not live up to your standard. Please let me know if you have any concerns. I am looking forward to your reply. Thank you, Mandy H

RGD is always great!

10 excellent servi.

Thanks so much , my service was completely smooth and my vehicle service was done in a timely manner

Jon was a big help. This was our service since purchasing the car used. He contacted the previous dealerships and got the maintenance history. It was very appreciated.

Good services, definitely will come back.