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Real Reviews from VERIFIED CUSTOMERS
Tess K. VERIFIED CUSTOMER
Service advisor Scott Monge makes it a 10
6/3/2021
Victor D. VERIFIED CUSTOMER
Aaron is and always a pleasure to work with. Just nice to have someone that treats me like a human being and not just some random person who drops off their car.
6/3/2021
Patricia D. VERIFIED CUSTOMER
Ronnie polite and helpful...attention to safety...timely.
6/3/2021
Carolyn P. VERIFIED CUSTOMER
Evan was very informative and efficient. All staff very attentive and helpful.
6/3/2021
BRANNIN OPERATING. VERIFIED CUSTOMER
I had an appointment for 12:00 for an oil change and it was finally done buy 5:30. I was told the appointment was to drop it of only not for the oil change. If would have known that I would have gone to some other place and not had my vehicle and myself **** all day. Will not use Air Park again.
6/3/2021
Randle H. VERIFIED CUSTOMER
I scored the service a 10 but I hit this second button accidentally
6/3/2021
LEANA J. VERIFIED CUSTOMER
I was very happy with the service I received there at Cerritos Nissan. Mr. Fuentes was very courteous and professional and did and outstanding job.
6/3/2021
Cynthia W. VERIFIED CUSTOMER
Isaac Lamb is an excellent adviser And the Zatec finish makes the car look great
6/3/2021
TIEN L. VERIFIED CUSTOMER
Great! Looking forward to it.
6/3/2021
Peter W. VERIFIED CUSTOMER
My service manager was very helpful and professional. He kept me updated.
6/3/2021
Colleen H. VERIFIED CUSTOMER
Evan is excellent
6/3/2021
GILBERT G. VERIFIED CUSTOMER
Yes, I was very happy with my very first opportunity to utilize your more than competant service center and team. Thanks GILBERT G
6/3/2021
APRIL E. VERIFIED CUSTOMER
Absolutely love working with Daven!!!! Efficiency at its finest along with the personal touch!!!!!????
6/3/2021
Gloria V. VERIFIED CUSTOMER
Customer service was excellent! Carlos was checking on me to make sure that I had no questions or if I had some then he was ready to answer me.
6/3/2021
Kendrick Lammor. VERIFIED CUSTOMER
Very knowledgeable and quick service
6/3/2021
Tai N. VERIFIED CUSTOMER
My service manager Ronnie Crowe is very good, he followed up and gave updates often and when car service is done, he texted let me know, highly recommended. However, whoever did the actual replacement(recall) of low-pressure fuel pump is subpar. The big oily tool was left in my backseat floor, I showed that to one of men at front desk to take it out, he said that tool is used for taking out the fuel pump. I opened the hood and the battery cover on negative terminal is not closed.... so something like these telling me that there is no quality check or overall inspection at all after the service. Very bad for a Lexus !
6/3/2021
JORGE V. VERIFIED CUSTOMER
customer service is excellent
6/3/2021
Susan R. VERIFIED CUSTOMER
t
6/3/2021
JENNFIER-JORGE C. VERIFIED CUSTOMER
He Went above and beyond great customer service need more service representatives like him
6/3/2021
Liz P. VERIFIED CUSTOMER
I think there is room for improvement at all levels.Looks.like you sre busy and.need to hire more people. I prefer Cerritos Downey for my future services.
6/3/2021