Always get treated like family. Great service with a smile.
6/22/2021
BRIANA L. VERIFIED CUSTOMER
They cancelled the appointment because the parts to complete the recall are not in stock. So there has been 3 recalls, and not one has been completed despite 2 appointments that never happened.
6/22/2021
GAIL M. VERIFIED CUSTOMER
Timely and car looks and runs great
6/22/2021
Nada S. VERIFIED CUSTOMER
Great experience as always. Thank you Hassan!
6/21/2021
David B. VERIFIED CUSTOMER
ALL GOOD
6/21/2021
Zyanne B. VERIFIED CUSTOMER
Thank you for fixing my car. It drives a lot better. It almost feels new. I appreciate it.
6/21/2021
Mary L. VERIFIED CUSTOMER
Jacob is also genuinely kind and knowledgeable and always address my concerns and kept me updated when waiting for my car.
6/21/2021
Wesley P. VERIFIED CUSTOMER
Aaron and the Grapevine Ford team did a great job. My car is running like a dream now.
6/21/2021
Angel V. VERIFIED CUSTOMER
He was very helpful
6/21/2021
ROGER D. VERIFIED CUSTOMER
Trusted service is appreciated!!!
6/21/2021
Thiem P. VERIFIED CUSTOMER
Excellent service
6/21/2021
Jeanette . VERIFIED CUSTOMER
He got my car serviced quickly and informed me as to why my brakes squeaked. He was very friendly and made it a pleasant experience.
6/21/2021
Bobby N. VERIFIED CUSTOMER
The exterior ZacTech Application seemed fine, and the lube oil filter and tire rotation seems fine but highly disappointed with the interior detail of the vehicle which should have been included I found dust and no real evidence of anything being done with the interior. Very disappointed since the service department had the vehicle almost 8 full hours, not impressed.
6/21/2021
Randy C. VERIFIED CUSTOMER
Thank you
6/21/2021
Michael S. VERIFIED CUSTOMER
This was a complex issue looking for an engine leak. Ronnie Crowe stuck with me through the whole process and it was totally seamless. An excellent experience.
6/21/2021
Jay S. VERIFIED CUSTOMER
Great service and went out of his way to help fix ac leak and made sure it was under warranty. No other service advisor has done that in the past. They normally charge you unless you all if it's under warranty. Great that this gentleman took and helping customers as oppose to trying to get more money.
6/21/2021
Valda M. VERIFIED CUSTOMER
My Service Rep. Jaime Nava Is The BEST!!!!
6/21/2021
James L. VERIFIED CUSTOMER
Hugh abbott is the best I do not knowjesuspineda thxs. No jesus pinedale is not my service writer hugh Abbott is the best man
6/21/2021
Kevin D. VERIFIED CUSTOMER
Bradley was very prompt and professional.
6/21/2021
Hanh-Mai P. VERIFIED CUSTOMER
Issac Lam is an exceptional advisor. I trust his knowledge and expertise to make sure my car runs smoothly. He should definitely get promoted.