Alyssa was extremely helpful and friendly. She made the whole process easy! Thank you!
12/4/2025
Mahesh K. VERIFIED CUSTOMER
I was told 2 hrs wait even though I have appointment for this service at 1.30pm I checked in my vehicle at 1.30pm and I got vehicle back at 5.45 more than 4 hrs. I was not told about the charges of service we were getting calls from Hyundai that service is over due. I was not told that contract service is due in 32k mile at the time of booking also when I talked to manage he told me I am not required to come to dealership for service I can get it done outside of dealership. Service manager listen to his employee before listening to me he also told me I am going to loose my warranty
11/26/2025
Rogelio A. VERIFIED CUSTOMER
Fast, efficient service
11/25/2025
Christine L. VERIFIED CUSTOMER
I had my dual clutch replaced for the 4th time last Thursday. I had to take my car back yesterday because it was leaking transmission fluid. I will be calling tomorrow because it's still leaking fluid.
11/19/2025
Susan P. VERIFIED CUSTOMER
Christian was great and the work done on my car was very good. When I asked if my car would be washed, I was told that it would be, but it definitely wasn’t. This would be a nice perk to bringing one’s car to the dealership for service. My Mazda always got washed at Bakersfield Mazda. All the employees here at Bakersfield Hyundai were pleasant and engaging.
11/19/2025
Scott C. VERIFIED CUSTOMER
Our service advisor, David, is always welcoming, patient, and a great communicator when servicing our vehicles. We always know we’re in good hands!
11/18/2025
Mary B. VERIFIED CUSTOMER
Very good customer service. Left with a 2026 Hyundai
11/16/2025
Yashpal R. VERIFIED CUSTOMER
It was my very bad experience, I am not at all satisfied with your service, I scheduled my appointment well in advance at 9 am for Wednesday , I was there at the right time , They handover my car to me at 1.30pm that to with repeat reminders to know the status and my car not washed it look like it was not serviced.
11/14/2025
Doreen G. VERIFIED CUSTOMER
Thank God, you guys send your customers coupons for car services that are needed. They are very a appreciate it, especially due to the cost of living going up.
11/13/2025
Gary W. VERIFIED CUSTOMER
Thank you
11/13/2025
Devin S. VERIFIED CUSTOMER
Alyssa Hernandez is great. Thanks for making sure my car got taken care of.
11/12/2025
Mikyong P. VERIFIED CUSTOMER
I made an appointment for an oil change, but it took over 5 hours. Briana didn't give me any updates, so I had to wait in the lounge for 5 hours.
11/10/2025
Mona S. VERIFIED CUSTOMER
I always leave happy and I have a peace of mind when my car is serviced at Bakersfield Hyundai. Thanks to David, Joey and all the mechanics and office staff for making my visits possible. Thank you for taking care of my car. It is very important to me!!!!! Thank you, HYUNDAI!!!
11/9/2025
San Juanita. VERIFIED CUSTOMER
Thanks for the detailed timeline and the wipe down of my vehicle.
11/9/2025
Jesus S. VERIFIED CUSTOMER
Perfect thanks ????
11/8/2025
Willie A. VERIFIED CUSTOMER
Very friendly service department. Was very satisfied with the service.
11/8/2025
Joi B. VERIFIED CUSTOMER
I appreciate you and staff taking care of my car. I'm satisfied. Thank you
11/8/2025
Lakhvir S. VERIFIED CUSTOMER
Thanku for everything
11/8/2025
Luciano D. VERIFIED CUSTOMER
From now on anytime I have my car service. I’ll be looking for Christian Olmos. Great job