Everyone was pleasant Glenn helped me with my light adjustment
6/15/2022
Paul M. VERIFIED CUSTOMER
Bakersfield Hyundai always does a great job. We love Joey! and David is good too.
6/15/2022
Eunice M. VERIFIED CUSTOMER
David Clark amazing as always. Professional kept the office nice a cold and kept me up to date with the service so I was in and out without any hickups.
6/15/2022
Pierre L. VERIFIED CUSTOMER
Adrienne was wonderful, she did everything she could to keep me updated on the progress despite the fact I was not in town
6/14/2022
Laura P. VERIFIED CUSTOMER
Without appointment My car was services at a reasonable time And very glad Thank you
6/12/2022
Alexandra P. VERIFIED CUSTOMER
Gilbert is great, he keeps me up to date with my car and has also provided us with great customer service. This experience has made me want to continue doing business with Hyundai in the years to come. Highly satisfied.
6/12/2022
Dan C. VERIFIED CUSTOMER
Ease of dropping,car,retrieving car,paying online. Very professional and courteous staff. Thank you
6/11/2022
Erick M. VERIFIED CUSTOMER
Quick reliable service! They got me in the same day and were done quickly. Great team staff!
6/10/2022
Erica W. VERIFIED CUSTOMER
Joey was very helpful and answered all my question!
6/10/2022
Jessie S. VERIFIED CUSTOMER
Not fixed yet waiting for parts
6/10/2022
Carmen D. VERIFIED CUSTOMER
Very happy with the service, thank you so much Mr ****. I will bring my Hyundai again for maintenance..sincerely Ms De La Rose
6/9/2022
Kimberly S. VERIFIED CUSTOMER
We are very thankful with the epic customer service we get every time we take our car for service, and we always get treated just like family. Gilbert **** who was our service advisor helped us out and made sure our car was taken care of. We couldn’t have asked for more. Highly recommend this dealership to family and friends and to whomever wants a reliable brand of cars and epic and honest staff.
6/9/2022
Armando V. VERIFIED CUSTOMER
This was my first time going in to Hyundai of Bakersfield. They took care of me and took care of the issue. Thank you
6/8/2022
Ruth H. VERIFIED CUSTOMER
The people in the Service department wree very helpful and friendly.
6/8/2022
Steven T. VERIFIED CUSTOMER
The service writer was great
6/8/2022
Mark S. VERIFIED CUSTOMER
Service was what I expected. The service advisor was courteous and addressed my concerns and questions. My concern with my experience was with the make shift waiting room in the trailer outside. I understand the need to create a waiting area as the sales lobby is being remodeled, however the power was not working in the trailer they are using for the waiting room and it was nearly 90° or more outside. There was no water in the makeshift waiting room either. My complaint is not about the service or service advisor (I would rate them a 11 out of 10). My complaint is with the make shift waiting room.
6/7/2022
Terisa M. VERIFIED CUSTOMER
Great customer service! Gilbert explained everything and kept in contact!
6/7/2022
Kendra R. VERIFIED CUSTOMER
David provided the best customer service I have ever received from a dealership service department and even went out and taught me about how to properly use the AC without getting that stinky odor. I’ve been driving 13 years and was never taught this. Another great reason why I chose Bakersfield Hyundai when I traded my vehicle back in November. Everyone is so kind and helpful with answering any questions.
6/6/2022
Kinh T. VERIFIED CUSTOMER
Thanks
6/4/2022
Bakersfield Hyundai Auto Repair Service Replied:
“Thank you for taking the time to review us, Kinh! We appreciate your business and look forward to years of service with you.”