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Real Reviews from VERIFIED CUSTOMERS
Tenaya W. VERIFIED CUSTOMER
The staff is always very polite and they take good care of me.
7/9/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Tenaya! We appreciate your business and look forward to years of service with you.”

Albert W. VERIFIED CUSTOMER
Recommendation thresholds where not explained to me.
7/8/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Albert. We're so sorry to see this. At your convenience, please call George Rice, our Service Manager, at 661-834-5300.”

Vincent P. VERIFIED CUSTOMER
100 percent satisfied with the courteous and professionalism shown by Mr. Cortez
7/8/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Vincent! We appreciate your business and look forward to years of service with you.”

Alondra H. VERIFIED CUSTOMER
Great customer service.
7/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Alondra! We appreciate your business and look forward to years of service with you.”

Joe T. VERIFIED CUSTOMER
Very professional service team at Bakersfield Hyundai dealership
7/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Joe! We appreciate your business and look forward to years of service with you.”

Mireya A. VERIFIED CUSTOMER
Great service!
7/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Mireya! We appreciate your business and look forward to years of service with you.”

Erik Z. VERIFIED CUSTOMER
Thank you for taking car of my vehicle in a timely matter, and thank you for the waiting room accommodations!
7/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Erik! We appreciate your business and look forward to years of service with you.”

David G. VERIFIED CUSTOMER
Adrienne is a excellent asset and representative to Bakersfield Hyundai. She addressed an oil leak issue immediately after I had it previously serviced a few days ago. It turned out to be nothing and had a mechanic go over everything with me as well. I am very satisfied with the service I received.
7/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, David! We're happy to see that you had an exceptional experience with us, and we'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”

Valerie S. VERIFIED CUSTOMER
Great service every time I go. Joey is the best.
7/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Valerie! We appreciate your business and look forward to years of service with you.”

Rawlyn C. VERIFIED CUSTOMER
Joey is always a pleasure
7/7/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Rawlyn! We appreciate your business and look forward to years of service with you.”

Natasha E. VERIFIED CUSTOMER
I had an amazing experience purchasing my car! Service Dept took care of my car for the oil change and double checking my transmission.
7/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Natasha! We appreciate your business and look forward to years of service with you.”

Jason D. VERIFIED CUSTOMER
Joey treated me like family. Good guy and good crew. Keep up the good work.
7/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jason! We're happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

David B. VERIFIED CUSTOMER
I was a walk-in enjoy got me in and out within two hours
7/6/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, David! We appreciate your business and look forward to years of service with you.”

Elvira G. VERIFIED CUSTOMER
Always the best service in town, it's a great dealership going there is like visiting an old.friend Mr David Clark is amazing this man not only delivers great service but has a plethora of knowledge and is compassionate and makes what ever expirience the most pleasent
7/3/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Elvira! We're happy to see that you had another great experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”

Corey W. VERIFIED CUSTOMER
Worst customer service I have ever received. Service advisors ignored me. Appt time was 8:30am. Vehicle was not taken to be worked on until 9:18am. No place to sit and wait for vehicle. Told to wait in portable trailer. No room to sit inside there either. Potta-potty for a bathroom. Are you kidding me? Vending machine was broken. All beverages were very hot. No sign on machine. Employee told me after seeing me putting money in the machine and expressing frustration at receiving a hot Diet Pepsi, “oh yeah, it’s broken.” Dirty service department employees were taking breaks in portable supposed to be used for customers. Employees eating snacks in there with customers. Had to request vehicle from device advisor as I was tired of waiting and vehicle should have been done. Not even sure the service requested was even completed.
7/3/2022
Derek L. VERIFIED CUSTOMER
David great as always
7/2/2022
Elizabeth S. VERIFIED CUSTOMER
Thank you to all the service department workers that serviced my car. I appreciate you all working me into your busy schedule! Thanks again and may God bless you all! ????——Elizabeth S
7/2/2022
Joe G. VERIFIED CUSTOMER
They didn't fix the problem. Now I have to return my car again. They wanted to keep my car til Tuesday with out loaner car.
7/2/2022
Alan W. VERIFIED CUSTOMER
Adrienne is the best! She is very helpful. I can tell she really tried her best effort to solve customer’s problems.
7/1/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Alan! We'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”

Robert G. VERIFIED CUSTOMER
Great service and great service team. Joey Cortez treated me very well. There were no surprises. I felt like I was treated like a valued customer.
7/1/2022