Briana was professional. Answered my questions over all she was also respectful
2/26/2026
Evelyn C. VERIFIED CUSTOMER
Very satisfied especially with Mr Olmos explaining what we needed Thankyou again
2/26/2026
Brenda C. VERIFIED CUSTOMER
Have always been very satisfied.
2/25/2026
Alejandra H. VERIFIED CUSTOMER
Headlights were only supposed to be adjusted from the previous service. With no charge. My daughter took it in and they charged her for new headlights which the car did not need
2/24/2026
Brenda M. VERIFIED CUSTOMER
I will be asking for her from now on! Loved her!
2/24/2026
Karen D. VERIFIED CUSTOMER
I shouldn't have to pay Lyft to be able to get my car when it's ready. Paying only one way isn't good customer experience. Other dealerships pay to be dropped off and picked up at the dealership. My car needed a recall performed. Also to correct a previous recall that wasn't performed correctly.
2/23/2026
Jerry M. VERIFIED CUSTOMER
I didn’t get any good communication about the condition of my car from Alyssa until right before 6 pm. When I tried to reply I was told she had left for the day. This is not a very professional representation of a company of your stature.
I had to wait until the next day to pickup my car. If I was working I would have to find another way to get to work and have to pay extra because of no or poor communication from a technical person representing your company.
2/21/2026
Carlos C. VERIFIED CUSTOMER
Great job
2/21/2026
Estroberto J. VERIFIED CUSTOMER
Lower the price
2/21/2026
Stella M. VERIFIED CUSTOMER
Very satisfied ???????????? I was very amazed the way you handled the situation even today I don't believe what happened happened thank you very much made a believer out of me Amen
2/21/2026
Juanita T. VERIFIED CUSTOMER
Really like dealing with David. He always take care of us.. Great to work with..
2/21/2026
Joe B. VERIFIED CUSTOMER
Quick and professional
2/20/2026
Steven B. VERIFIED CUSTOMER
The service was great from start to finish, pleasant and helpful staff. Engaging with Everyone in service department was very positive.
2/19/2026
Jane W. VERIFIED CUSTOMER
I am super pleased with the service department as well as the sales department. Such nice and efficient people!
2/18/2026
Martha B. VERIFIED CUSTOMER
David was great! Super friendly. Loved his energy!
2/17/2026
Manish K. VERIFIED CUSTOMER
The stering box cover that might be opend for installing the cylinder was not closed properly. I had to press and close it. Also some papers were thrown inside the car it was not cleaned properly and finally the car was not washed. In spite of car wash was complimentary and I asked for it .
2/16/2026
Amanda N. VERIFIED CUSTOMER
We got a call saying our Tucson was ready for pick up. We drove all the way back to the dealership to pick up. They said they mixed our car up with another car because they had like 7 of the same color Tucson’s. Our car was not ready. Then we began to question did they even do the correct services on our vehicle? We had to leave and come back later once it was truly ready. Mistakes happen to everyone but it seems odd that a dealership wouldn’t refer to a plate number.
2/14/2026
Regina L. VERIFIED CUSTOMER
Love Joey, he's such a great person. Always cordial and professional. Bakersfield Hyundai is blessed to have him as part of their team. He's definitely a keeper.
2/13/2026
Marlone V. VERIFIED CUSTOMER
I feel as if Briana wasn’t as communicative as a service advisor should be. Alyssa had a lot better communication when it came to my car. I also think that the staff itself was very unresponsive as I called more than once and I think I was put on hold longer than actually speaking to a service advisor.
2/13/2026
Pat L. VERIFIED CUSTOMER
The best service ever!!! Treated with patience and kindness.