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Real Reviews from VERIFIED CUSTOMERS
Jeffrey P. VERIFIED CUSTOMER
Very curious and helpful.
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Jeffrey! We appreciate your business and look forward to years of service with you. - Be sure to follow us on Facebook, Instagram and Twitter!

Kenneth M. VERIFIED CUSTOMER
I have always found that the service department staff at Bakersfield Hyundai to be totally professional in their jobs as well as helpful in explaining exactly what services are being performed and why. Our 1999 Santa Fe is the 5th Hyundai product we have purchased over the years from Bakersfield Hyundai and that should speak for itself as to why we keep coming back to this dealership. Everyone from the General Manager, Patrick Beck to the Service Writer ,Alfonso Aguilar who we met for the first time on this visit, have been PERFECT. Thank You ALL and Happy Holidays to ALL..
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us! We're happy to see that you had such a great experience with us,, and we'll be sure to pass on your kind words to Patrick and Alfonso. We appreciate your business and look forward to years of service with you.

Karriem M. VERIFIED CUSTOMER
Great service. Thank you!
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Karriem! We appreciate your business.

Charlotte M. VERIFIED CUSTOMER
David was super friendly & professional. Thank you David.
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Charlotte! We appreciate your business.

Jeff H. VERIFIED CUSTOMER
You guys did a great job you guys got me in and out really fast the coworkers was very nice I’ll never have a problem to taking my car back to guys to do services great Hyundai
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share your kind words with us, Jeff! We appreciate your business.

Mylum N. VERIFIED CUSTOMER
As usual, David and the other members treated me very well.
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Mylum! We appreciate your business and look forward to continuing years of service with you.

Brooklynn F. VERIFIED CUSTOMER
Joey was fantastic! We were passing through town during our Christmas travels and ran into some crazy car trouble. We called and they got us in and out without an appointment in less than two hours. Joey was so helpful and made sure we really understood what services were being done on our car. Thank you so much, our Christmas travels were so great because of Joey and the great team at Bakersfield Hyundai.
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Brooklynn! We're happy to see that we were able to help, and we'll be sure to pass on your kind words to Joey and our team.

Liliana R. VERIFIED CUSTOMER
Quick and fast service. Advised me well and made sure we were taken care of.
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Liliana! We appreciate your business.

Jeannine R. VERIFIED CUSTOMER
It took about three or four times..but the tech was finally able to hear what I was hearing and fix the problem! Thank you!
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us. We appreciate your business and look forward to your next visit.

Chuck B. VERIFIED CUSTOMER
David is always welcoming and helpful. He is a great asset for your organization.
12/20/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Chuck! We appreciate your business and look forward to years of service with you.

Deborah B. VERIFIED CUSTOMER
I have never had a bad experience when it came time to have my car serviced or if I can't figure something out on my console/screen. David Clark always has my best interest at heart and has taken excellent care of me since my beloved passed in 2012. He makes sure my car is serviced when needed, makes me aware of the recalls and makes sure I get it in as needed. I love Bakersfield Hyundai! I wouldn't own any other make or model except Hyundai!!! Hyundai CUSTOMER FOR LIFE!!! :)
12/20/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Deborah! We're so happy to see that you've had nothing but great experiences with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to continuing years of service with you.

Angela C. VERIFIED CUSTOMER
Great job on communication
12/20/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Angela! We appreciate your business and look forward to years of service with you.

Debra J. VERIFIED CUSTOMER
Karen was very helpful and got us in and out with no problems
12/20/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Debra! We appreciate your business and look forward to years of service with you.

Andrea C. VERIFIED CUSTOMER
The car wash was horrible. Also the sticker says that I have to take my car at 8100, that is not true because I use synthetic oil so my next car service will be at 12000 miles.
12/20/2019

Bakersfield Hyundai Auto Repair Service Replied:

We're so sorry to see that you didn't have a good experience with us, Andrea. At your convenience, please call our Service Manager, George Rice, at 661-834-5300.

Kathleen L. VERIFIED CUSTOMER
David Clark is an outstanding representative of your organization. Knowledgeable, professional and kind. He gets 5 stars from a customer with 5 Hyundais :)!
12/19/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Kathleen! We're happy to see that you had another great visit, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to continuing years of service with you.

Cesar H. VERIFIED CUSTOMER
For the second time I've taken my 2020 palisade for service, the complementary car wash was done without my consent and for the second it has left very noticeable scratches on the vehicle.I am expecting to get this resolved once I take the vehicle in to complete the side airbag service recall.
12/19/2019

Bakersfield Hyundai Auto Repair Service Replied:

Cesar, we're so sorry to see that this happened. At your convenience, please call our Service Manager, George Rice, at 661-834-5300.

Brandon S. VERIFIED CUSTOMER
Great service! Excellent advisor
12/19/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Brandon! We appreciate your business and look forward to your next visit.

Pat L. VERIFIED CUSTOMER
Everyone was nice and helpful, but it took too long.
12/19/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Pat! We're so sorry to see that your visit took longer than expected. We'll be sure to use your feedback as a form of training. We appreciate your business and look forward to years of service with you.

Juan G. VERIFIED CUSTOMER
Thank you the service was great and she was vary helpful
12/19/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Juan! We appreciate your business and look forward to years of service with you.

Incencio M. VERIFIED CUSTOMER
As always great service. I know I can always trust your service manager and team.
12/19/2019

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Incencioi! We appreciate your business and look forward to your next visit.