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Real Reviews from VERIFIED CUSTOMERS
Jose C. VERIFIED CUSTOMER
Excellent customer service and attention to the client
12/31/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jose! We appreciate your business.”

Okon U. VERIFIED CUSTOMER
Joey exceeded my expectations. He did not only take care of my immediate needs but helped to check for future problems that I would need to take care of. If I am free and get to see the survey in time I would like to give my input.
12/31/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Okon! We're happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Daniel Q. VERIFIED CUSTOMER
Great service and always takes care of my service needs
12/31/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Daniel! We appreciate your business and look forward to your next visit.”

Mary C. VERIFIED CUSTOMER
Excellent customer service and a MUCH shorter wait time than all my previous visits.
12/31/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Mary! We appreciate your business and look forward to your next visit.”

William A. VERIFIED CUSTOMER
David is my favorite service manager and hasbeen for about 6 years onour Genesis & Elantra cats.
12/31/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, William! We're happy to see that you've had nothing but great experiences with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to continuing years of service with you.”

Pete P. VERIFIED CUSTOMER
Great work. David always does a great job assisting with my car service needs.
12/29/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Pete! We appreciate your business and look forward to your next visit.”

Gary J. VERIFIED CUSTOMER
Great! Thanks!
12/29/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Gary! We appreciate your business and look forward to years of service with you.”

Anyi P. VERIFIED CUSTOMER
Thank you gilbert and karen ibarra you guys are the best
12/29/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Anyi! We appreciate your business and look forward to your next visit.”

Jesenia M. VERIFIED CUSTOMER
I have no idea who Karen Ibarra is but David my service advisor was awesome as always. Love him to the moon and back so you can take Karen off this survey whom I didn’t came into contact with off thank you
12/29/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jesenia! We'll be sure to pass on your kind words to David.”

Jennifer W. VERIFIED CUSTOMER
Great service and very timely. I expected to be without my car much longer so I pleasantly surprised when I was called to pick it up.
12/28/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jennifer! We appreciate your business and look forward to your next visit.”

Roger G. VERIFIED CUSTOMER
Karen was very very helpful, even showed us what lights were out on our car that we went in for to fits.
12/28/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Roger! We'll be sure to pass on your kind words to Karen. We appreciate your business and look forward to your next visit.”

Sherrie K. VERIFIED CUSTOMER
Super helpful and made this whole process go super well and fast! Super pleased with him! Can’t thank him enough for being so helpful
12/28/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Sherrie! We'll be sure to pass on your kind words to our team.”

Claudio R. VERIFIED CUSTOMER
Dave is always helpful. He never disappoints. We schedule our appointments When he is working. He goes above and beyond all the time.
12/27/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Claudio! We appreciate your business and look forward to continuing years of service with you.”

Mary O. VERIFIED CUSTOMER
Friendly service,great customer service.
12/27/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Mary! We appreciate your business and look forward to your next visit.”

Doylene B. VERIFIED CUSTOMER
Very professional and efficient
12/25/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Doylene! We appreciate your business and look forward to years of service with you.”

Timothy Q. VERIFIED CUSTOMER
Although David’s service is excellent, I’m very disappointed that I bought a battery for my Escalade 11/2 years ago and I need another battery already. Most batteries have a 3 yr warranty and this one is only warrantied for one year. I suggest you find another supplier. I found less expensive batteries with a 3 year warranty online within 5 min of getting off the phone with David.
12/24/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Timothy, we're so sorry to see that this happened. We'll be sure to use your feedback as a form of training for our team.”

Rachel S. VERIFIED CUSTOMER
Excellent customer service
12/24/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Rachel! We appreciate your business and look forward to years of service with you.”

Stephanie L. VERIFIED CUSTOMER
Great reception and service.
12/22/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Stephanie! We appreciate your business and look forward to years of service with you.”

Roberta K. VERIFIED CUSTOMER
Very timely service. Everyone friendly and attentive. Great team.
12/22/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Roberta! We appreciate your business.”

Vanessa S. VERIFIED CUSTOMER
Friendly and very helpful
12/21/2019

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Vanessa! We appreciate your business and look forward to years of service with you.”