Great and friendly service as always., The numerous automated follow up texts, emails and phone calls are annoying. One, whichever format would be sufficient. I feel like i get bombarded with at least 2 phone calls + texts -+ an email everytime i get service done.
1/11/2019
James M. VERIFIED CUSTOMER
Joe was helpful and informative regarding service on my vehicle and issues related to a tire leak.
1/11/2019
Don M. VERIFIED CUSTOMER
Very courteous.
1/11/2019
Benjamin M. VERIFIED CUSTOMER
Winston and Walter are great representatives of your company. The counter who was in charge of my loaner was not!!
1/11/2019
Gwenole D. VERIFIED CUSTOMER
Fred is the best.
1/11/2019
Aki T. VERIFIED CUSTOMER
Fred gave me many good advices and saved time. I could trust him, also I want to request him next time too.
1/11/2019
Nenaji J. VERIFIED CUSTOMER
Are you kidding? Greg ROCKS!
1/11/2019
Jeanne K. VERIFIED CUSTOMER
Richard was very accommodating. He is a pleasure to work with.
1/10/2019
Barbara M. VERIFIED CUSTOMER
I appreciate the fact that when the shuttle wasn’t available the firm sent Uber for me so I didn’t have to wait.
1/10/2019
Gerardo N. VERIFIED CUSTOMER
Great service congrats to Richard. He is a great reflection what Lexus is all about.
GN
1/10/2019
Julie M. VERIFIED CUSTOMER
Outstanding service! Will never go anywhere else besides Putnam Lexus!
1/10/2019
Annette K. VERIFIED CUSTOMER
Yes. I have known Greg a long time as a long time customer I believe he is the only person I know that is left over the many years of service. I believe he does a good job . Thanks for your survey. Annette K
1/10/2019
Catherine N. VERIFIED CUSTOMER
Came for Tire replacement due to punctured nail & drop off my car in the morning , Shuttle drop me off at my work place, the driver was nice & courtious.
Richard & the team were very efficient & professional. Richard called
Me after the tire replacement was done, I noticed they also washed & vaccum the interior , Im happy my car was so clean . Im satisfied with the Putnam Service dept. & all the team that worked hard to make their customers happy.
1/10/2019
Joyce K. VERIFIED CUSTOMER
Loved the car wash. Thanks
1/10/2019
Amber T. VERIFIED CUSTOMER
Great service! Fred greeted me right away, was very friendly and helpful. He gave me a phone call one hour into the service and asked if I needed a shuttle and told me the time my car was going to be finished. His communication was very helpful and professional. :)
1/10/2019
Lou L. VERIFIED CUSTOMER
You guys run a great shop. My wife and I will be using Putnam Lexus for all our automobile maintenance needs.
1/10/2019
Amartya D. VERIFIED CUSTOMER
Appreciate the loaner vehicle and communication
1/10/2019
Raymond W. VERIFIED CUSTOMER
Richard N did an excellent job and found a solution that ended up being complementary.