I was treated with kindness and friendliness at Lexus service department. My RX350 was finished on time, and it was returned very clean and nicely detailed. It performs well and I am pleased.
June L
2/23/2020
Yulia K. VERIFIED CUSTOMER
Great service!
2/23/2020
Hashemi (. VERIFIED CUSTOMER
My car was not diagnosed probably...only guessed to changed expensive parts and then where to go...I expected a better service,
2/23/2020
Martha Y. VERIFIED CUSTOMER
Great service
2/23/2020
Gordon G. VERIFIED CUSTOMER
Fadi is very professional and is an asset to your company.
When I decided to buy a New Lexus last year- his service mentality was a deciding factor , for we were in process of purchasing a Land Rover.
2/23/2020
Jonathan K. VERIFIED CUSTOMER
This seems like the fifth or tenth communication I have received from you since receiving service. Enough!!!!!!!!
2/22/2020
Schafer Sheet. VERIFIED CUSTOMER
Thank you
2/22/2020
Raymond R. VERIFIED CUSTOMER
You lost my damn keys and I was stuck with a loaner... how does this even happen?!
2/22/2020
Annie T. VERIFIED CUSTOMER
Service was quick & the employees were very nice!
2/21/2020
Cyndy S. VERIFIED CUSTOMER
Thank you to Benjamin for handling my unusual circumstances in an efficient and positive manner!
2/21/2020
Kremena . VERIFIED CUSTOMER
Thank you, Kent for everything! My service went smoothly and finished on time.
2/21/2020
Tyssir Z. VERIFIED CUSTOMER
Fadi and the Putnam Lexus team were fantastic, the service was done quick!
2/21/2020
Linda K. VERIFIED CUSTOMER
Fadi is great!
2/21/2020
Jada T. VERIFIED CUSTOMER
Well done as always. Super helpful and informative. He never fails me!
2/21/2020
Pamela V. VERIFIED CUSTOMER
Your team n redwood is the best.
2/20/2020
Jesus H. VERIFIED CUSTOMER
Fadi made sure that I was informed throughout the whole process with the bumper and air conditioning repair. Excellent Customer Service.
2/20/2020
Joan M. VERIFIED CUSTOMER
Fadi has always been very professional with us and is the main reason we chose to trade in our first LEXUS and b purchase again from your dealership
2/20/2020
Jenifer T. VERIFIED CUSTOMER
I have a 2011 Rx that I have always serviced at Putnam. While service has been fine always, it has really been excellent in the last year to 18 months. The staff's commitment to exceptional service is definitely visible to me.