Mario was professional and diligent. There was a dropped ball during service and issues that arose immediately after. Mario made sure there was a thorough follow up to remediate. I am impressed.
1/8/2023
Arun R. VERIFIED CUSTOMER
Service was prompt polite and perfect. Thank you
1/8/2023
Gerald Z. VERIFIED CUSTOMER
Not David’s fault but part that was supposed to be in stock was not requiring that I make another trip in future. Lexus is graciously discounting cost but my time is being wasted.
1/8/2023
Ralph T. VERIFIED CUSTOMER
Managed an extensive repair and did it one week earlier than promised.
1/8/2023
Gilbert S. VERIFIED CUSTOMER
Randall was prompt and attentive and I was totally satisfied with my service experience.
1/8/2023
Kwaku A. VERIFIED CUSTOMER
Randy was very helpful, very knowledgeable and efficient. I left my bagpack and he called to let me know. I returned to the shop to pick it up. Very honest guy and I'm grateful to him.
1/7/2023
Brian T. VERIFIED CUSTOMER
Awesome service team. Randy is the best!
1/7/2023
Bruno E. VERIFIED CUSTOMER
I’d be happy to
1/7/2023
Greg M. VERIFIED CUSTOMER
Fred and the team are awesome! Friendly, listened to our concerns and made it happen.
1/7/2023
Monica B. VERIFIED CUSTOMER
David was responsive to all questions and requests.
He explained everything very clearly.
1/7/2023
Iris Carolina. VERIFIED CUSTOMER
Mario is very professional, kind and efficient.
1/7/2023
Roy A. VERIFIED CUSTOMER
Great service, went above & beyond to take of us!! Thanks Roy & Mary Aguirre
1/7/2023
Jo Ann. VERIFIED CUSTOMER
Very easy to work with, kept me informed, deliver my car when he said he would! Was a pleasure to have him as my service rep.????
1/6/2023
Junecorazon B. VERIFIED CUSTOMER
EXCELLENT
1/6/2023
Laura L. VERIFIED CUSTOMER
Very personable and responsive staff
1/6/2023
Kristen M. VERIFIED CUSTOMER
It took two tries because of the skeleton crew over the holidays, but they successfully removed the clam chowder from underneath my backseat
1/6/2023
Gary A. VERIFIED CUSTOMER
Excellent service. Keep him on the payroll
1/6/2023
Vadim I. VERIFIED CUSTOMER
Good stuff,
Everything is good, I’m glad be your client
Thanks for your service!!