I received excellent customer service from Fred and the shuttle driver.
5/20/2023
Ngoc T. VERIFIED CUSTOMER
Greg is very professional and he understands how to help and meet the customers’ needs !
Great job Greg!
Best,
Ngoc T
5/20/2023
Deborah W. VERIFIED CUSTOMER
Excellent welcome and customer service. I appreciated the car provided to me for the day.
Jean-Luc Laminette
5/20/2023
Marianna K. VERIFIED CUSTOMER
My car was damaged during the service, and the car wash was poor and inadequate. I now have to deal with a significant scratch on one of my windows and dealing with the repair.
5/20/2023
Keith B. VERIFIED CUSTOMER
But almost! Wish I had the option to give 9 out 10, which I would have. Great, EFFICIENT service, and genuinely caring—this dealership continues to amaze as a business that gets it—that is, customer centered service. Tha small stuff: was told I’d get updates as the work was being performed; got none. Was told 2 to 21/2 hours, no update. I texted to inquire, an got a reply that my car was being readied, and to sign my credit card (without being able to see the invoice. Still, 3 hours out the door with a car wash, all work perfect: simply great!
5/20/2023
Niraj N. VERIFIED CUSTOMER
Mario is great
5/20/2023
Joan L. VERIFIED CUSTOMER
My service advisor very proficient , he is doing excellent job ! Thank you very much !
5/20/2023
Francisco C. VERIFIED CUSTOMER
Great help!
5/20/2023
Alan G. VERIFIED CUSTOMER
David was great as always. Very helpful and attentive to detail. He provides exceptional customer service. Thanks again!
5/19/2023
Darrell R. VERIFIED CUSTOMER
Thank you for taking good care of my car and also thank you Fred for your wonderful service.
5/19/2023
James F. VERIFIED CUSTOMER
All were very nice and responsive. Great team!
5/19/2023
Mae A. VERIFIED CUSTOMER
Fast
Friendly staff
5/19/2023
Shorty L. VERIFIED CUSTOMER
Alma, went above and beyond to meet my needs. She was thorough, knowledgeable, accommodating and friendly! Her smile will carry her far. The Lexus service department is very fortunate to have her working in their department as part of their team . Felix, the driver who transported me to my home and back to Lexus was very friendly and polite. He represents your service department very well. Looking forward to having the pleasure of having both of them as part of my next service visit. Shorty L
5/19/2023
Eric M. VERIFIED CUSTOMER
They always do a good job. They gave me a loaner car. I didn’t really want a loaner car. I wanted them to do the service in one day, but I understand that they are very busy. In the end, they got my car to me early the next day, and I was very satisfied.