Randy, as always, is the best. Friendly, knowledgable, keeps me apprised.
Luis the courtesy driver was great.
12/9/2023
Joseph D. VERIFIED CUSTOMER
David Liss is a major reason I continue to get my car serviced at Putnam Lexus.
12/9/2023
Lee R. VERIFIED CUSTOMER
Great service and communication by Ben
12/9/2023
Gloria G. VERIFIED CUSTOMER
I am very pleased with the service provided by Alma. In addition she has a great personality. I look forward to working with her again.
12/9/2023
Bernard H. VERIFIED CUSTOMER
She was excellent and very happy with the service. I have been with Putnam Lexus for over 21 years and always happy with my services. We bought 3 Lexus from Putnam and very happy with all my 3 cars. We are loyal customers with Putnam Lexus. ????????
12/9/2023
Catherine D. VERIFIED CUSTOMER
I called and needed an appointment assp. I was accommodated and service completed in a timely manner.
12/8/2023
Harmeet K. VERIFIED CUSTOMER
Great experience. Alma took care of everything
12/8/2023
Kathy J. VERIFIED CUSTOMER
Great service ????
12/8/2023
Vinay S. VERIFIED CUSTOMER
The service was efficient and very welcoming. I was pleased with the friendly environment and cleanliness of the work and customer lounge as well.
12/8/2023
Walter J. VERIFIED CUSTOMER
Randy& Alma & repair guys were fine. Has great trouble with your phone sysrem. If not fixed you will lose customers. Wj
12/8/2023
Allan D. VERIFIED CUSTOMER
I was well received and settled in the custom lounge. The coffee machine was down until an attendant serviced it. My ES300h was finished in an hour and a half and I was personally notified it was ready and escorted to my car.
Thankyou, see you at 10,000 miles.
Allan D
12/8/2023
Jorge R. VERIFIED CUSTOMER
Mario was great at explaining everything. A+ service
12/8/2023
Sandra S. VERIFIED CUSTOMER
She’s thorough and helpful and answers all questions. Very personable.
12/8/2023
Twyla W. VERIFIED CUSTOMER
Mario is great !
12/8/2023
Lawrence S. VERIFIED CUSTOMER
Lexus did us dirty by selling us a car with only one key. Months went by with keys provided to other buyers but not to us. We feel betrayed by Lexus. We should have received some compensation rather than this last minute announcement after all of the purchase documents had been completed. We will be hesitant to buy another Lexus from Putnam because of this shoddy treatment.
12/8/2023
Michael G. VERIFIED CUSTOMER
Communicated very well and I appreciate that of what was going on with my car p
12/8/2023
Debra H. VERIFIED CUSTOMER
Mario is the best! He was very attentive to my needs, made great suggestions to what I needed to complete and made my Holiday Merry and Bright???? Thank you Mario! Now if I can get someone to pair my new phone with my car radio????