I came in for an oil leak. Your guys found nothing. I was told to go home and put cardboard under my car and bring it in to show what was leaking. Wasted 2 hours on this appointment. Came home and touched the goo that had been leaking from my car, and it was oil, not water as suggested by my service rep. Not looking forward to having to waste another morning having this investigated
12/16/2023
Keith F. VERIFIED CUSTOMER
My experience was not up to previous visits My specific issues were:
Service rep did not initially give me the advertised discount on the service
Car was not provided on time as wrong part was initially delivered
I was charged twice for the same service
12/15/2023
Sheau Ling. VERIFIED CUSTOMER
Excellent customer service provided by David M Liss & all other staffs!
12/15/2023
Myra C. VERIFIED CUSTOMER
They even finished the car early. Yea!!!
12/15/2023
Starla J. VERIFIED CUSTOMER
Thanks for welcoming our questions and your promo communication.
12/15/2023
Frederick H. VERIFIED CUSTOMER
Alma was very professional helping me with the work needed to be done on my Lexus. She did a great job.
12/15/2023
Maureen S. VERIFIED CUSTOMER
Alma was honest and very kind. She took care of me after a previous service writer made a mistake. Alma saved the day!
12/15/2023
Laura K. VERIFIED CUSTOMER
I am so pleased with David and the team at Lexus. You guys always do an excellent job and take care of me and my car. I’m really glad that my husband and I had purchased this car. Thank you.
12/15/2023
Colienne B. VERIFIED CUSTOMER
Benjamin was exceptional.
Thank you!
12/15/2023
Geoffrey W. VERIFIED CUSTOMER
David took very good care of me
Answered all my questions
12/15/2023
Ralph T. VERIFIED CUSTOMER
The team fixed the rodent damage. But convinced the insurance company to reevaluate their initial estimate to reflect all damage. Worked the issues effectively. Did the work quickly. No complaints.
12/15/2023
Kristen M. VERIFIED CUSTOMER
Prompt, nice and efficient
12/15/2023
Ly N. VERIFIED CUSTOMER
Alma is the best service advisor I have ever had experience with, she goes above and beyond! top notch service!
12/15/2023
Vicky M. VERIFIED CUSTOMER
Mario always gives us great and professional service.
12/14/2023
Rohit M. VERIFIED CUSTOMER
Staff was awesome! Everyone the service advisor and the shuttle driver. Thank you.
12/14/2023
Monica C. VERIFIED CUSTOMER
Alma, goes above and beyond to help provide the best customer service experience! You all are very fortunate to have her on your team!
12/14/2023
Stephen D. VERIFIED CUSTOMER
David's been great: followed up with me on his day off via both email and phone, and the timing was just as he said.