I'm happy with this morning's car pickup. But I made the service appt yesterday online with the corporate web system. It was early AM, the system told me I could have a 10am appt and have my car back that day. But once checked in, the dealer changed the story and needed the car overnight. It was all Ok with me, you provided local shuttle drive home and back again this AM to get the car. All good. But the mfr system was wrong! It did not know that it could not give my car back same day. That error needs fixing.
2/23/2024
Dochan K. VERIFIED CUSTOMER
David Liss was very friendly and super helpful!
2/23/2024
Elizabeth H. VERIFIED CUSTOMER
He was great
2/23/2024
Jennifer T. VERIFIED CUSTOMER
David was professional, punctual and did a great job. I will be coming back for my services!
2/23/2024
Robert C. VERIFIED CUSTOMER
Randy is the best!
2/23/2024
Amy S. VERIFIED CUSTOMER
Alma is professional, efficient and a pleasure to work with.
2/23/2024
Sharon L. VERIFIED CUSTOMER
Great job!
2/22/2024
Lisa H. VERIFIED CUSTOMER
Randy does a great job and is always very nice to interact with
2/22/2024
Karen F. VERIFIED CUSTOMER
Enjoy that Alma recognizes me as soon as I pull up
2/22/2024
Timothy J. VERIFIED CUSTOMER
The service took an extra day because Putnum Lexus did not have the appropriate engine air filter for my 60 K mile scheduled service. My service manager, Benjamin Nino, had no control over that. But it did cause the service to take an extra day.
2/22/2024
Linda K. VERIFIED CUSTOMER
Randy is very attentive to any concerns or requests I have made and has instilled totally confidence for me that whatever needs my car has, he is as thorough as anyone could be. He's an A+ keeper!
2/21/2024
Haiqing Z. VERIFIED CUSTOMER
We are very satisfied with Mario’s service! He wasconsiderate and tried all his best to help us customers
2/21/2024
Robert D. VERIFIED CUSTOMER
Always very satisfied with Randy’’s efficiency and courtesy I am pleased thar he’s reliable and my Lexus always is in top shape
2/21/2024
Donald R. VERIFIED CUSTOMER
Professional service from the whole staff
2/21/2024
Michael L. VERIFIED CUSTOMER
George very professional, courteous, communicative and knowledgeable
2/21/2024
Radhika S. VERIFIED CUSTOMER
George was very nice and answered my email right away. He
Called me in a timely manner to let me know that my vehicle was ready for me to pick it up
2/21/2024
Karen W. VERIFIED CUSTOMER
Alma was efficient, knowledgeable and very pleasant!
2/21/2024
Ashwin R. VERIFIED CUSTOMER
Excellent
2/20/2024
Marie W. VERIFIED CUSTOMER
Everything is fine. Thanks!
2/20/2024
Filamor L. VERIFIED CUSTOMER
Alma is very helpful and on the top everything that I asked for regarding my concerns on the car.