David is professional and friendly and knowledgeable. Love working with David!
5/17/2025
Marcia S. VERIFIED CUSTOMER
They did what I needed to have done and got my car back to me in a good timeframe.
5/17/2025
Margaret F. VERIFIED CUSTOMER
David is an accent to your company and very professional
5/17/2025
Soloman C. VERIFIED CUSTOMER
Every thing is fine. This is first warranty maintenance should be any unusual problems. Car is ready on time as expected.
5/17/2025
Shanna A. VERIFIED CUSTOMER
David is always professional and responsive. Thank you David!
5/17/2025
Jenn W. VERIFIED CUSTOMER
Very nice
5/17/2025
Arnisha W. VERIFIED CUSTOMER
Awesome service! Liked back up email and ability to make appointment so soon, which was the next day! Loved clean and healthy car.
Thank you!
5/17/2025
Giuseppe A. VERIFIED CUSTOMER
Great job and timely updates
5/16/2025
Brian L. VERIFIED CUSTOMER
David Liss is an excellent service advisor. My two recent visits with my Lexus NX 350H and CT 200H were excellent. I will be bringing my LS 500 for service in a couple of weeks.
5/16/2025
Philip W. VERIFIED CUSTOMER
Great job, thanks for taking care of my tow-in and subsequent repair and service.
5/16/2025
Elizabeth V. VERIFIED CUSTOMER
I appreciate how Randy listened to what I experienced with my car, and then his feedback of possible outcomes. I also appreciate the technician’s reviewing my car in the video.
5/16/2025
Michael P. VERIFIED CUSTOMER
Job well done
5/16/2025
Moe M. VERIFIED CUSTOMER
Great service. George was very helpful in explaining g things.
5/16/2025
Francine F. VERIFIED CUSTOMER
Can't say enough how satisfied I was with the service and overall professionalism of the entire staff and the Putnam Lexus infrastructure. Great job!
5/16/2025
Kiran K. VERIFIED CUSTOMER
Very professional
5/16/2025
Donna H. VERIFIED CUSTOMER
The first employee, I dont remember his name checked me in and was pleasant and professional. George greeted me with a smile and professionalism. the gentlemen who handled car rental was and always is professional with the service he provides. I appreciate the Lexus team.
5/16/2025
Linda C. VERIFIED CUSTOMER
Excellent on everything. Randy, service, politeness
5/15/2025
Sophie M. VERIFIED CUSTOMER
I didn’t receive any notification or phone call when my service was completed.
5/15/2025
Joyce C. VERIFIED CUSTOMER
Friendly and professional
5/15/2025
Hao S. VERIFIED CUSTOMER
This is my first visit to this Lexus dealership, after one of the tires of my RX350h caught a long nail, which is non-repairable and not covered by warranty. George was very patient in answering my questions. The tire replacement job was done timely. Additional inspections, adjustment were provided for free. A loaner car also helped me minimize the impact on my work. I bought the integrated DashCam with the vehicle, but I had trouble in using it with the iPhone app. George pointed me to the Sales department where a specialist (Travis) spent 20 minutes with me, that eventually got the app working. Overall, my first visit to Putnam Lexus has been very good - exceeding my expectation.