I appreciate how Jaime is always prompt and helpful!
4/13/2024
Jonathan D. VERIFIED CUSTOMER
Great service
4/13/2024
Rebecca B. VERIFIED CUSTOMER
He was very professional and helpful. He kept me informed on the progress of my car. Very happy with the service! I have had my cars serviced here for 20 years . I have not been disappointed!
4/12/2024
Matt H. VERIFIED CUSTOMER
Everything was fine except everytime I get my car back the air conditioning is on full blast on the coldest temp with the windows down. Gas is expensive and I know they tend to do this but out of respect for the customer it would be nice if they adjust the air back to how it was when I left the car and not full blast showing no regard
4/12/2024
Joy D. VERIFIED CUSTOMER
My only comment is my appointment was at 445pm. I was 7mins late traffic. Called ahead to confirm appointment again.
Pulled into the service department and waited til 530pm before someone came for car.
One customer representative noted the time and was surprised I was still going to be took care of when dept closed at 6.
Why schedule so late 445pm if it overburdened the service dept to finish up?
Other than that I was took care of and thank you for that.
4/12/2024
Mark Z. VERIFIED CUSTOMER
Excellent service job
4/12/2024
Lori W. VERIFIED CUSTOMER
They don’t come any better than Mario Bloomfield and/Jimmy. Thank you for providing the best. Always a satisfied customer. Lori W
4/12/2024
Thomas W. VERIFIED CUSTOMER
Derek as usual met me at my vehicle gave me a correct estimate and it was only 10 minutes after the time he said it would be donee by.
4/11/2024
Harry S. VERIFIED CUSTOMER
My service advisor, Tony Conley was great, he couldn't have been better, and I have no problems with him whatsoever. In addition, my service wait time was less than predicted, so I'm happy with that as well. What could have been better was the price for a lube, oil, and filter. That's all I wanted. Yet that cost $88.79. Prior to this past October I lived in Orange County. All my service was done at Tustin Toyota during the past 24+ years. Just to compare, to see if they had recently raised their prices "too", I called Tustin Toyota to get a price quote for a lube, oil, and filter .. and the price they quoted me a few days ago was nearly $30.00 less than what you charged me for the exact same thing, nothing else, which included the multi-point inspection. If you don't want Toyota customers in these price-inflated times taking their cars to Jiffy Lube for a simple lube, oil, and filter, completely depriving you of that business, I would strongly suggest being more price-competitive.
4/11/2024
Jeffrey C. VERIFIED CUSTOMER
Jamie is so great at his job
He just makes every visit to your facility great.
Thank you for everything. :). Jeff. :)
4/11/2024
James B. VERIFIED CUSTOMER
Excellent service & knowledge
4/11/2024
David J. VERIFIED CUSTOMER
Mario is friendly, knowledgeable and helpful with all my multiple Toyota vehicles.
4/11/2024
Randy Y. VERIFIED CUSTOMER
Outstanding service! I had an inquiry about an issue that he never heard anyone ask before. So he made a couple of quick calls to get the answers I needed. Very helpful!
4/11/2024
Lisa E. VERIFIED CUSTOMER
Great Service
4/11/2024
Danny V. VERIFIED CUSTOMER
From the greeter to the service advisor. Really friendly and helpful.
**** the checkout (reddish hair) very friendly every time I go there.
Thank you for making it a place to go.
4/11/2024
Veda M. VERIFIED CUSTOMER
Mario was efficient, courteous, and very professional. He has seen that I had had a long day as I am in the medical profession and wanted to make sure that I got my car serviced and that I was in and out as quickly as possible. I wanted him to know so thankful for the courteous service he gave me.
4/11/2024
Bonnie R. VERIFIED CUSTOMER
Thank you for your help!
4/11/2024
Ray Z. VERIFIED CUSTOMER
courteous, prompt, keep posted with updates car service, and consistent of what recommendations need to be ....
4/10/2024
Poiema L. VERIFIED CUSTOMER
Mario was very helpful and explained everything clearly and accurately. He made a stressful experience very simple and straightforward.
4/10/2024
David L. VERIFIED CUSTOMER
Pat was great! I was informed about everything and he answered all my questions. Thanks