Danny Yen was very pleasant to work with. He is trustworthy and i knew he was doing his best for me. A very relaxing experience.
4/26/2024
Shirley K. VERIFIED CUSTOMER
Service always excellent
4/26/2024
Trivara B. VERIFIED CUSTOMER
This was my first time at this Toyota location, and I was paired with Alex. Alex was extremely kind, helpful, and personable. I expected the worst knowing I came in without an appointment, but Alex made my whole service experience great from start to finish. He set me up with the shuttle, gave me an accurate estimated time for my car to be finished, and had her ready for me after checking out at the cashier. Alex truly went above and beyond. Also, every worker present at the dealership this morning had excellent customer service. My babygirl is all fixed, shiny & new again. Thank you Alex, and thank you to the team at Toyota Redlands! I will be back for future service needs.
4/26/2024
Debra W. VERIFIED CUSTOMER
Actually, my service experience was with service advisor STEVEN ATENCIO.
I received the best attention and care working with Steven that I’ve probably ever received from any dealership—ever.
I will return to Toyota of Redlands for car service again on my 2003 Camry because he was an excellent representative of your company.
4/26/2024
Timothy C. VERIFIED CUSTOMER
Alan was pleasant, caring and professional. He is a good man to have on your team.
4/26/2024
Susan O. VERIFIED CUSTOMER
Thank you to Mario for his caring personality & attentiveness
4/26/2024
Leslie B. VERIFIED CUSTOMER
Thanks for your professionalism
4/26/2024
Carlos R. VERIFIED CUSTOMER
Vasilios is always very helpful and make sure the job gets done right i appreciate hes customer service
4/26/2024
Lorraine J. VERIFIED CUSTOMER
Prices are too high for oil changes I won’t be returning to your dealership
4/25/2024
Henry C. VERIFIED CUSTOMER
Oil filter bay was spilled with oil.
4/25/2024
Desiree G. VERIFIED CUSTOMER
Very professional and hospitable reviewed my previous services and gave me a clear understanding of what needed to be done, there were a couple of things that were going to be looked at and before proceeding he gave me a call to let me know that everything was good with my car in addition they washed and vacuumed my car left feeling very satisfied. Thank you for the service and the excellent personnel.
4/25/2024
Margaret S. VERIFIED CUSTOMER
The customer service with Alex Ruiz was excellent!
4/25/2024
Robert A. VERIFIED CUSTOMER
I would like to know what kind of car I can get for my trade in of my Toyota Corolla hatchback
4/25/2024
Maria P. VERIFIED CUSTOMER
Mr.Arabatzis is extremely knowledgeable,patiently explaining so I can understand what can be done reg.my car issue.Great employee.Very kind.Appreciated his service.Thank you for hiring him.
4/25/2024
Scott G. VERIFIED CUSTOMER
The service was much more expeditious than my last service. I was out of the service department sooner than promised.
4/24/2024
Guadalupe A. VERIFIED CUSTOMER
The person that help me there today was very helpful I really appreciate thank you
4/24/2024
Robert T. VERIFIED CUSTOMER
I’ll wait till the survey arrives, thank you.
Oh, I also appreciated the car wash! Blessings to the service crew!????????
4/24/2024
Brian P. VERIFIED CUSTOMER
Always over priced and the wait time is bad
4/24/2024
Yvonne S. VERIFIED CUSTOMER
I waited 3 hours for my car with no explanation and no updates. I had to search out to find someone to tell me what the updates were. I am very unsatisfied with my experience.
4/24/2024
Maritza J. VERIFIED CUSTOMER
The labor was way too expensive I didn't know it would be the majority of the cost...