Alfredo was great. I normally deal with Pete when I come to grapevine ford, but Alfredo did a great job in his place!
7/9/2019
Timothy T. VERIFIED CUSTOMER
Thanks!
7/9/2019
Priscilla L. VERIFIED CUSTOMER
Pete is awesome! He always takes great care of me.
7/9/2019
Luis V. VERIFIED CUSTOMER
The service was great and quick. Very good.
7/9/2019
James R. VERIFIED CUSTOMER
Bridget was so helpful with an issue that we both resolved with her looking back into my records, Grapevine you are lucky to have her in your business.
7/9/2019
RICHARD S. VERIFIED CUSTOMER
Excellent service by all.
7/9/2019
Arthur E. VERIFIED CUSTOMER
I actually want to recognize Jody McPhail. She stepped in both times in Eddie's absence and made sure I had a good experience. Without her proactively taking ownership of my situation, the outcome would have been very bad.
7/9/2019
James H. VERIFIED CUSTOMER
Very professional, took care of setting up shuttle pick up and vehicle was ready to go when I got there.
7/9/2019
Claus H. VERIFIED CUSTOMER
Got all sorts of automated messages, and a request to complete this survey to tell you how your service was, but no word on if/when car is ready for pick up.
7/8/2019
Ami D. VERIFIED CUSTOMER
Alfredo provided us great customer service. He answered all our questions and communicated back to us in a timely manner. We appreciated his wonderful customer service!
7/8/2019
Brian V. VERIFIED CUSTOMER
Was very pleased with service
7/8/2019
Mike A. VERIFIED CUSTOMER
2.5 hours for an oil change and I made a 7am appt. unacceptable
7/8/2019
Rich P. VERIFIED CUSTOMER
Andrew made the experience painless it was very smooth beginning to end
7/8/2019
Karen S. VERIFIED CUSTOMER
I was amazed by how my car looked after my service visit. Gorgeous! I am grateful for the care and time and extra efforts on my behalf from Jason Scaff.
7/8/2019
Paul B. VERIFIED CUSTOMER
Your motor is known for block issues your team did little work to determine true root cause. I am done with Ford
Chevrolet has a better warranty anyways.
SA was ok
7/7/2019
JOEL H. VERIFIED CUSTOMER
Prompt, courteous, quality AAA+++
7/7/2019
Erin H. VERIFIED CUSTOMER
Pete was awesome! Thank you for the fast friendly service!
7/7/2019
Tim B. VERIFIED CUSTOMER
The best part of my service experience was the professional and courteous treatment by Pete Roshell.