The oil change not done but I have been invoiced for the same and collected the payment
1/6/2020
Steve N. VERIFIED CUSTOMER
Daren Hayden was great and took care of my needs properly. I was surprised on the labor cost seems to be very high to replace a sensor.
1/6/2020
John . VERIFIED CUSTOMER
Very quick. Very nice, personable and great communication. Service was excellent
1/6/2020
Carol J. VERIFIED CUSTOMER
Service advisor did an excellent job. I’m very satisfied
1/6/2020
Pamela L. VERIFIED CUSTOMER
Per the recall notice I was to be supplied with a rental vehicle and was not. This was a violation of Fords’ policy and cost me two days of work and income. I am extremely unhappy that there was no effort to communicate or honor the recall.
1/5/2020
Johnathan Y. VERIFIED CUSTOMER
Best service ever. Robert is the only reason I go there.
1/5/2020
Micheal M. VERIFIED CUSTOMER
Great communication. I appreciated that!
1/5/2020
Steve P. VERIFIED CUSTOMER
Aaron was great to work with
1/5/2020
David C. VERIFIED CUSTOMER
Jody did an outstanding job coordinating the different folks involved in getting my truck fixed up in a day! She rocks!
1/5/2020
Nick C. VERIFIED CUSTOMER
First visit. Very good experience.
1/5/2020
Forrest S. VERIFIED CUSTOMER
Andrew is awesome! Would definitely recommend service here, best in DFW!
1/5/2020
Heather C. VERIFIED CUSTOMER
Pete was wonderful as always!
1/5/2020
Jared M. VERIFIED CUSTOMER
Great customer service thank you!
1/5/2020
Gregory M. VERIFIED CUSTOMER
Good service
1/4/2020
Kimberly P. VERIFIED CUSTOMER
Courteous, set correct expectations, explained situation excellently, knowledgeable, vehicle completed in less time than expected!
1/4/2020
David M. VERIFIED CUSTOMER
Excellent service
1/4/2020
Mark G. VERIFIED CUSTOMER
Jodie is excellent
1/4/2020
Lucy W. VERIFIED CUSTOMER
The service was top shelf a service manager named Peter helped me and he was very kind, courteous and 100 percent gentleman. I always feel appreciated when dealing with Grapevine Ford .. Thk u!
1/4/2020
Trevor T. VERIFIED CUSTOMER
I appreciate all that Pete did with the maintenance required on my vehicle. Thanks