I am still having the same issue after giving my veichle twice
1/12/2020
Manuel A. VERIFIED CUSTOMER
Great service and professional staff. I was very satisfied
1/12/2020
Dan S. VERIFIED CUSTOMER
Tyler was great, he kept me informed and updated on the service being performed on my truck. When I asked for the shuttle to pick me up, I had a Lyft driver at my door within minutes. Many thanks for your professionalism.
1/12/2020
Cason H. VERIFIED CUSTOMER
Engine light came on after I left service - it’s an unrelated problem to the repair, but I felt the issue could have easily been diagnosed had the initial diagnostic questioning/process been more detailed and thorough. I have no knowledge of cars and naively assumed the mechanics would handle any issues should there be any major ones, there was another major issue and it was not found or even discussed as a possibility
1/12/2020
Sharon C. VERIFIED CUSTOMER
Excellent Service Department
1/12/2020
Amy S. VERIFIED CUSTOMER
Alfredo went over and above today!
1/12/2020
Rich B. VERIFIED CUSTOMER
Tyler really cares about his customers and is very genuine. He is an example ofor others.
1/12/2020
Peter A. VERIFIED CUSTOMER
Excellent service timely and kept me updated
1/11/2020
Melanie G. VERIFIED CUSTOMER
Jody was very helpful answering all my questions, following up on all concerns and keeping me updated regularly through the almost two weeks my car was in the shop.
1/11/2020
Olivia C. VERIFIED CUSTOMER
My first experience using Lyft was great
1/11/2020
Paul E. VERIFIED CUSTOMER
Excellent job
1/11/2020
James V. VERIFIED CUSTOMER
Mr. Leininger went above and beyond to provide a great service experience. I'll be recommending Grapevine Ford to my friends that drive Fords for service needs. :-)
1/11/2020
Riley M. VERIFIED CUSTOMER
Great job. All was good
1/11/2020
John M. VERIFIED CUSTOMER
Top notch service
1/11/2020
Robert M. VERIFIED CUSTOMER
Good service.
1/11/2020
Brad P. VERIFIED CUSTOMER
Andrew always does an awesome job!!
1/11/2020
Roger E. VERIFIED CUSTOMER
Andrew was perfect and very professional.
1/11/2020
Robert T. VERIFIED CUSTOMER
Tyler did an exceptional job handling all my requests for the service on my F-250.
He is very professional, friendly, and has great customer service skills.
Job well done
1/11/2020
Laurel K. VERIFIED CUSTOMER
Great experience today. Bob was very helpful and got our scheduled maintenance done while vehicle was in for recall. Thanks much!
1/11/2020
Grant C. VERIFIED CUSTOMER
He made the best of a busy and difficult day, thank you Bryan!