Robert Lenininger is a real pro. He goes the extra mile to make sure that you know exactly what’s going on with your vehicle. He is the best advisor that I have ever worked with.
11/28/2020
Susan C. VERIFIED CUSTOMER
Alfredo always takes care of my car needs. I always go to him when I come up there for service.
11/28/2020
Eric K. VERIFIED CUSTOMER
Jody was great.
11/27/2020
HARLEIGH J. VERIFIED CUSTOMER
Jody was amazing. Unfortunately, I had to bring my vehicle back on 11/27/2020 because of an issue caused by the 30,000 mile service completed on 11/23/2020. I hope that it is repaired and does not become an issue for the future.
11/27/2020
Laura S. VERIFIED CUSTOMER
Everything went well
11/27/2020
Kevin C. VERIFIED CUSTOMER
Chris was great.
11/26/2020
SHAHRIAR R. VERIFIED CUSTOMER
Tyler is always superb in customer service! Thank you all for your continued excellent service!
11/26/2020
DICKEY L. VERIFIED CUSTOMER
Tyler was professional and friendly. It was a pleasure doing business with you
11/26/2020
Tony C. VERIFIED CUSTOMER
Thanks to Christopher for his prompt and friendly service!
11/26/2020
YVETTE Z. VERIFIED CUSTOMER
Christopher took the extra time to show me how to use a tire gauge. Thank you for being so helpful.
11/26/2020
COREY M. VERIFIED CUSTOMER
Always happy with the service at Grapevine Ford. There are closer dealerships but I’d rather go to the one I trust.
11/26/2020
BRENT A. VERIFIED CUSTOMER
Very efficient and nothing unnecessary - that's s first!
11/26/2020
CODY C. VERIFIED CUSTOMER
Pete is the best.
11/26/2020
FRED L. VERIFIED CUSTOMER
Friendly professional service and on time repairs!
11/26/2020
DAVIS G. VERIFIED CUSTOMER
Good communication. Honest. Friendly. All I ever ask for when bringing my vehicle to Grapevine Ford
11/26/2020
KATHERINE S. VERIFIED CUSTOMER
Chris was very helpful, informative, and pro-active. I was very pleased with his service and with the team of people at Grapevine Lincoln.
11/26/2020
Rosa R. VERIFIED CUSTOMER
Great job !
11/26/2020
RALPH R. VERIFIED CUSTOMER
Tyler came out very upbeat and positive despite the long lines and the fact that everyone was extremely busy he took the time to listen and give me options.
That was appreciated!
- Ralph
11/25/2020
CHRIS K. VERIFIED CUSTOMER
I was told the repair might take 3 days, but it took 7 days. I was told the reason was because of supply/distribution delays for the recall replacement part. It would have been better to have ordered the part and not have me bring my vehicle in until the part had been delivered.
11/25/2020
Brian F. VERIFIED CUSTOMER
Had to find my own part because Grapevine Ford did not have it in stock. Your inventory manager needs to do a better job keeping parts in stock as many other dealerships had it.