I had an appointment at 10 and they were very accommodating when I was there.
I do have to go back at a future date when items they ordered for me are in..
VERY PLEASANT AND ACCOMMODATING DEALERSHIP. YOU WILL BE PLEASED WITH THEIR SERVICE IF YOU CHOOSE GOLD COAST. MY SALESMAN CHRIS FOSTER HAS BEEN GREAT FROM THE TIME I PURCHASED MY CAR THRU THE SERVICE PROCESS.
AGAIN THANK YOU GOLD COAST TEAM
11/14/2018
James F. VERIFIED CUSTOMER
ok
11/14/2018
Brigette K. VERIFIED CUSTOMER
Anthony Hassan was very helpful and very knowledgeable
11/14/2018
Thomas H. VERIFIED CUSTOMER
Great job by all of you, thank you
11/14/2018
Patricia K. VERIFIED CUSTOMER
Service center has always been outstanding in my ownership of cadillacs over 20 years. Unfortunately after this lease is up I have switched and already purchased a Mercedes This is due to a particular sales person and no response from the general manager after many emails of a major issue. I asked my husband after we left service yesterday if they would service my Mercedes. He said unfortunately I need to go to the Mercedes dealer. Hopefully they will be as good as the service center at Gold Coast. Thank you
11/14/2018
Rien F. VERIFIED CUSTOMER
Anthony was transparent with me on the issues with the vehicle and kept me posted timely. Answered all my questions etc.
11/13/2018
Michael M. VERIFIED CUSTOMER
I have been dealing with Crystal since the start of our current Escalade lease in 2016. Every time she is professional, courteous, and always helpful. Last week I was running a half an hour late for my appointment. I called Crystal and she was able to accommodate me, and keep my appointment. It was very helpful and deeply appreciated.
Regards,
Mike Morrongiello
11/12/2018
Allan D. VERIFIED CUSTOMER
Great service
11/12/2018
Kim M. VERIFIED CUSTOMER
Anthony Hassan is exceptional! I cannot say enough great things about his professionalism. I’ve dealt with a young lady in the past who unfortunately was uninformative, non-talkative, stony-faced and borderline rude. I don’t think she ever looked me directly in the eyes once. I was so happy I didn’t get her again yesterday. Anthony was personable, pleasant, extremely knowledgeable and went above and beyond to answer my questions and make me feel comfortable. He was an absolute pleasure and I will be asking for him every time I come back to Gold Coast. He’s a great addition to your team!
11/11/2018
Shawn F. VERIFIED CUSTOMER
Mike was excellent and very courteous
11/11/2018
Randolph D. VERIFIED CUSTOMER
The Service Manager, Steve, went above and beyond and it was very much appreciated!
11/11/2018
Ronald K. VERIFIED CUSTOMER
He makes you feel at home.Great personality
11/10/2018
Richard K. VERIFIED CUSTOMER
The female in service was completely rude. We have Been a Gold Coast customer for over ten years . Starting to look around for new vehicles and sad to say it mostly won’t be from Gold Coast . Service was always a reason why we keeping coming back . The feeling of uncomfortable help that doesn’t have the patients for customer service is a huge turn off.
11/10/2018
Gary M. VERIFIED CUSTOMER
Anthony was very professional and handling my service called .
11/10/2018
Robert C. VERIFIED CUSTOMER
Very satisfied with the service at Gold Coast
11/10/2018
Harry H. VERIFIED CUSTOMER
Great service as always.
11/9/2018
Joseph T. VERIFIED CUSTOMER
Crystal is the BEST. I would not want to deal with anyone else....
11/9/2018
Richard L. VERIFIED CUSTOMER
Thank you crystal
11/8/2018
Rosann H. VERIFIED CUSTOMER
Anthony was very professional, knowledgeable and very pleasant.
11/8/2018
Robert S. VERIFIED CUSTOMER
Excellent service, help and understanding. Thank you Bonnie