Thank you for good service, Alex. It was noticed and appreciated.
8/24/2020
Joel O. VERIFIED CUSTOMER
I'll make sure I fill it out.
8/24/2020
Thomas H. VERIFIED CUSTOMER
Joe **** is the BEST!
I've been working with him for many years.
8/24/2020
Anthony P. VERIFIED CUSTOMER
No there was something done to my CD player I found out the CD was stuck in the player and this was caused by the repair team. I was told some one would be in contact with me and no one called. Also I know times are crazy with covid. But still guest service is still what makes it a little better turning over money in these tough times. When i am treated rudly or not treated well I dont see why I should spend money for repairs I can get somewhere else. I recommend that you guys start treating people better. I know no one is going to call me or email me back .But I witnessed a few cases in which your maintance team was short with clients and not friendly. First with the people before me talking to Joe about tires. Then afterwards when I came back to get the CD issue resolves I was treated like it wasnt a big deal. Its not but when you are dealing with special children that CD is a big deal. I recommend someone contact me. It would go towards repairing a broken trust.
8/24/2020
Susanne O. VERIFIED CUSTOMER
Lily is very professional & a great asset to your Team
8/24/2020
James N. VERIFIED CUSTOMER
Gus was able to have my car serviced and done earlier than expected. He made the experience very easy
8/24/2020
Christopher M. VERIFIED CUSTOMER
Took longer than stated, I had to ask if my car was done in order to get it back, the service did not include a car wash
8/24/2020
Tony M. VERIFIED CUSTOMER
Very rushed and rudely treated upon arrival. No customer service or finesse. No hello. No welcome. Do you have an appointment? Name? Lady walks away.
8/24/2020
Wheels Incorporated. VERIFIED CUSTOMER
Was not informed that the shuttle service would not be operating before I arrived to my 5000 mile service apt. Had to spend $12 each way on an Uber. Not cool! I also stood outside in the heat waiting for my Uber to arrive and noticed the Chevy dealership shuttling customers back to their homes. Second, I received my car back without the outside being washed off or al least pressure sprayed to look nice, and Lastly I received my car missing 2 tire air caps. WTF? Not impressed!
8/23/2020
Adrienne M. VERIFIED CUSTOMER
Valerie Reynosa is fabulous! I love coming to Frontier Toyota because of the incredible service. Thank you for being the best! Adrienne M
8/23/2020
Everardo S. VERIFIED CUSTOMER
Good Customer Service!
8/23/2020
Rogger L. VERIFIED CUSTOMER
welcoming and friendly
8/23/2020
Mike D. VERIFIED CUSTOMER
Jack was very friendly and helpful.
8/23/2020
Paul J. VERIFIED CUSTOMER
Alex is very easy to work with and takes care of me very well. Not going anywhere else from now on.
8/23/2020
Felix P. VERIFIED CUSTOMER
Thanks Frontier for all your help.
8/23/2020
Daniel C. VERIFIED CUSTOMER
Joe was fast, efficient, and to the point. Well handled
8/23/2020
April F. VERIFIED CUSTOMER
Gus is the absolute best! I live in North Hollywood but still drive to Frontier because the customer service is so great. Thank you! April
8/23/2020
Charlton V. VERIFIED CUSTOMER
Good job friendly service
8/23/2020
Teresa F. VERIFIED CUSTOMER
Valerie is amazing
8/23/2020
Lewis B. VERIFIED CUSTOMER
Arshak was very friendly and professional. My car was serviced beautifully.