It was my first time at this dealership. Alex was professional, knowledgeable, and helpful!
8/2/2021
Gerardo M. VERIFIED CUSTOMER
Good job so far guys, keep it up!
8/2/2021
Dhiraj J. VERIFIED CUSTOMER
Alex was nice. He told me what repairs are needed and explain me each of them.
8/2/2021
Ricky G. VERIFIED CUSTOMER
Always professional and very convenient.
8/2/2021
Robert R. VERIFIED CUSTOMER
Gustavo did an excellent job! Start to finish of my car’s service, he kept me informed.
8/2/2021
Lozano, Robert. VERIFIED CUSTOMER
Great service!!
8/2/2021
Hector H. VERIFIED CUSTOMER
Gustavo explained everything and was extremely kind and courteous. First time working with him and definitely will be requesting to him again.
8/2/2021
Harriet J. VERIFIED CUSTOMER
Very nice. My car has low mileage5,500. Only complaint is it took just over 2 hours with appointment for oil change , check fluids- which I’m sure were fine, and rotate tires.
8/2/2021
Susan A. VERIFIED CUSTOMER
Prompt and courteous service.
Thank you.
8/2/2021
Cleveland, Terry. VERIFIED CUSTOMER
Service was NOT provided by Lily K. Gambia. It was provided by Jack LaVancil and was outstanding as usual. All my text messages yesterday said "Lily K. Gambia" - Why? I have never met this person.
8/1/2021
Sarah G. VERIFIED CUSTOMER
I was told my car needed an alignment—which I found shocking considering I had under 15k miles on it and I’ve never hit a curb or anything like that. But considering my previous experiences I thought I could trust the dealership. I should have known with the shortage of cars, therefore sales, that you would make up unnecessary service expenses. I was charged $139 for a 4 wheel alignment when my wheels were only .03° or less out. I mean come on. That can happen if you hit a bump in the road. I checked under my vehicle to make sure there were actually wrench marks on my bolts to show proof that you even did anything. Luckily there were. But next time I will be refusing any added on services and really I should have fought for a refund because that’s absolutely ridiculous to mess with and charge someone for. I know we’re in a pandemic and money is short but you lost a customer as soon as my Toyota care expires. I will never trust you guys again and I will be sharing my story.
8/1/2021
Tony P. VERIFIED CUSTOMER
JD is GREAT ????????
8/1/2021
Toku S. VERIFIED CUSTOMER
She is very friendly and fully understand what customer needs! I’m so grateful to have a wonderful service manager just like her???? Best yet to come Go...Frointer Toyota ??
8/1/2021
Chris B. VERIFIED CUSTOMER
I came in to purchase a new key and have it programmed.
My one key was un programmed and I now have to go back to have the original key that was already programmed. Programmed again. Very frustrating this wasn’t checked
8/1/2021
Domenique M. VERIFIED CUSTOMER
Well I forgot to sayvyall have my name spelled wrong its Dominic lol but hey listen Joe was a great rep to have today I appreciated Joe on today was a pleasure to talk to and do business through definitely a good guy on the job appreciate you alls service to my car
8/1/2021
Craig K. VERIFIED CUSTOMER
Gus was able to provide fast and quality service like always. I always ask for Gus to be my service advisor when ever I come in.
8/1/2021
Lewis B. VERIFIED CUSTOMER
Jack was very friendly and professional. He fixed the problem with my car. I was very happy!