Alex was very welcoming. Told me what services would be provided, and a very accurate timeframe of when the services would be done. He even offered me a Uber to a destination. Always a pleasure working with the service department at Frontier.
1/24/2022
Pilar S. VERIFIED CUSTOMER
Good
1/24/2022
Jodi F. VERIFIED CUSTOMER
My Toyota rep Lily was good. My issue was I had a 12p oil change appointment and I was there until 3:30p. I was told the delay was because it was lunch time. No appointments online should be available to be made during lunch hours. I had to wait because I didn't have a ride to or from the dealership once my vehicle was to be ready. I lost a whole afternoon waiting for my car to have an oil change. If I didn't have a service plan, I would not come back for services.
1/24/2022
Alissa E. VERIFIED CUSTOMER
Logan was extremely helpful.
He explained everything on details
1/24/2022
John A. VERIFIED CUSTOMER
Valerie is an awesome service writer. I buy my cars here because of her and the team that services the car.
1/23/2022
Cesar M. VERIFIED CUSTOMER
Very efficient and friendly
1/23/2022
Regina S. VERIFIED CUSTOMER
Jack was very straight forward. A refreshing contrast with my previous encounter when I called or even went over for service in the past.
You should have more employees like him, that tells the customers the truth.
1/23/2022
Charity W. VERIFIED CUSTOMER
Dean was great fun the moment I called to make my appointment. The estimate was accurate and the repairs were finished ahead to the quoted time. Toyota has great customer service which is why I always go back! Thank you Dean for getting me back on the road.
1/23/2022
James R. VERIFIED CUSTOMER
Thank you!
1/23/2022
Lucas D. VERIFIED CUSTOMER
Lily Gamboa provided me with one of the worst customer experiences ever and has since made me not ever want to buy another Toyota in my life. If it wasn’t for Frank ****the manager and saving grace of the dealership, I would have most likely sold my truck the day I got it back. From having to provide records, to being blamed for problem’s that weren’t my fault, this was a dreadful 33 days while my truck was stuck at Toyota. Very painful and dissatisfying experience
1/23/2022
Edward A. VERIFIED CUSTOMER
VALERIE DID GOOD BUT I WAS NOT HAPPY WITH GETTING A DIRTY VEHICLE AFTER BEEN SERVICED.
1/23/2022
Ruhullah A. VERIFIED CUSTOMER
Good service
1/23/2022
Beth B. VERIFIED CUSTOMER
He was a very nice man who helped me save money on a huge repair.
1/23/2022
Mario M. VERIFIED CUSTOMER
Thank you very much for talking care of my car,we need transportation to my doctors ,you are the best dealer service thank you so much.!!!????????????
1/23/2022
Ronald O. VERIFIED CUSTOMER
Val took care of my issue within a hour????????????????????
1/23/2022
Ernie B. VERIFIED CUSTOMER
Logan was great. Very accommodating and jovial, and had my vehicle ready for me ahead of schedule.
1/23/2022
Steven J. VERIFIED CUSTOMER
Excellent service. Excellent attitude
1/23/2022
Barbar S. VERIFIED CUSTOMER
It will very good idea to offer courtesy ride to customers within few miles away from your dealership. Or offer a car wash for cars under warranty