I brought my car in 11 months ago for the recall on the interior parts of my 2008 LS460. I was clear that I wanted to wait for all of the parts to arrive before bringing my car in. A couple of weeks ago, I received a call that all the parts are in, so I brought my car in last week. It was only as we were leaving that we noticed the old glove box was still there, which now clashes with the new dashboard. I went back in to ask about it, and was told that the glove box door and other console parts are backordered. Also, after replacing the dashboard, my stereo's aux input no longer works.
6/13/2020
William F. VERIFIED CUSTOMER
Great people, great service!
6/12/2020
Joan H. VERIFIED CUSTOMER
Hassan was very helpful and kept me apprised of the progress on my car.
6/12/2020
Elsie B. VERIFIED CUSTOMER
My service advisor was very helpful and very knowledgeable. Thank you very much
6/12/2020
Yama A. VERIFIED CUSTOMER
Had a good experience
6/12/2020
Socorro A. VERIFIED CUSTOMER
Hassan takes his time and explains what needs to be done. He kept me informed.
6/12/2020
Carol R. VERIFIED CUSTOMER
Excellent service as always
6/12/2020
Todd C. VERIFIED CUSTOMER
I picked up my car today. The work was completed timely, the car was clean. Service agent Andrew was friendly and knowledgable.
6/12/2020
Esther O. VERIFIED CUSTOMER
Thank
6/12/2020
David R. VERIFIED CUSTOMER
Thanks to Evan for great care!
6/12/2020
NATI M. VERIFIED CUSTOMER
Very pleased with the service, thanks to my consultant Ronnie Crowe.
6/12/2020
John H. VERIFIED CUSTOMER
Evan as always took care of my dear ol 2005 RX-330
6/12/2020
Richard H. VERIFIED CUSTOMER
Hassen always takes care of me and does a fantastic job. The entire service experience is great.
6/12/2020
Nicole L. VERIFIED CUSTOMER
Excellent t service
6/11/2020
Edward E. VERIFIED CUSTOMER
Carlos is the nicest
6/11/2020
Elaine C. VERIFIED CUSTOMER
Ronnie does a great job of being thorough. Great person to work with.