Courteous and knowledgeable
I was not impressed that the customer who was paying after me did not wear a mask Or stand at a social distance and no attempt was made to request he did
I have seen cvs and Walmart make that request many times recently so that was a fail although for clarity Isaac did not check me out as he had to go see a different customer
Just so you know
7/17/2020
Mei L. VERIFIED CUSTOMER
Excellent
7/16/2020
Stephanie L. VERIFIED CUSTOMER
Hassan’s is the man! He proactively made the car drop off and loaner pick up so fast and easy, as well as picking up my car. Thank you for the excellent service!
7/16/2020
Joseph C. VERIFIED CUSTOMER
My dealership contact Carlos was very knowledgeable and accommodating. I would recommend South County Lexus to all my friends and family.
7/16/2020
Michael P. VERIFIED CUSTOMER
Scott was great. The recall repairs were done timely and everyone was very pleasant.
7/16/2020
FAITH N. VERIFIED CUSTOMER
Good
7/16/2020
EDWARD S. VERIFIED CUSTOMER
Issac is a pleasure to work with. He is all about service and kindness. I asked for Issac when I arrived and from the moment we met I knew I’d be in for that usual great service I expect from Lexus and Lexus always delivers. I am so pleased with this Lexus dealership. I might also mention that the attention to detail here is incomparable. Knowing and working with Huston Lustig is the main reason I keep coming back to this dealership. I would recommend Mission Viejo Lexus to anyone who would ask for where to go for Lexus sales and service.
7/16/2020
Bonnie R. VERIFIED CUSTOMER
Love going to South County Lexus because Carlos really took good care of me.
7/16/2020
Michelle S. VERIFIED CUSTOMER
Thank you Hassan
7/16/2020
Carol M. VERIFIED CUSTOMER
RGD and his team are a pleasure to work with.
7/15/2020
Jason S. VERIFIED CUSTOMER
RGD was a pleasure to work with. Excellent customer service experience. Thank you!
7/15/2020
Vaughn M. VERIFIED CUSTOMER
Great
7/15/2020
John D. VERIFIED CUSTOMER
Service advisor and all the other staff members bent over backwards to make me feel comfortable with the service I was getting. Very pleased with the entire experience
7/15/2020
Stephen B. VERIFIED CUSTOMER
As always superb service from Scott and the Team.
7/15/2020
ELVIRA E. VERIFIED CUSTOMER
We had a Zaktek service and it was completed quickly! The rep found us in the lounge and our ES 350 was waiting for us.
7/15/2020
Linda T. VERIFIED CUSTOMER
My service representative was very informative and professional. He accommodated my time frame for completion of the work and delivered all as promised. Great job!
7/15/2020
Nasser H. VERIFIED CUSTOMER
Superior Service and courteous care by the service writer, Evan Frykman!
7/15/2020
Vladimir B. VERIFIED CUSTOMER
Thank you.
7/15/2020
Valerie F. VERIFIED CUSTOMER
I have no way of knowing that the repairs identified by Lexus tecnicians are necessary or not. I am continuing to rely on Hassan who has communicated the problems as clearly as possible to a person with no auto engineering savvy. My car continues to run well so his work is successful. Hassan is completely reliable and I hope my Lexus continues to be the same.
7/15/2020
NASSER K. VERIFIED CUSTOMER
OMG service.
They know their job really well and are really polite and friendly. I am so satisfied.