Everything was great but I know the seat heater isn't working right and they claim it was. We will use a thermometer and video it so there is proof. It causes burns it's so hot. Other then this everything was great.
9/26/2020
David M. VERIFIED CUSTOMER
Hassan is soooo professional and attention to detail with returning customers. He never misses a beat between visits...
9/26/2020
Hai N. VERIFIED CUSTOMER
Tim is a very nice service consultant, he answered all my questions.
9/26/2020
Navin G. VERIFIED CUSTOMER
Completely handled professionally thanks
9/26/2020
Cameron S. VERIFIED CUSTOMER
All was good except it took about an hour longer than expected.
9/26/2020
Leslie E. VERIFIED CUSTOMER
Courteous and well done
9/26/2020
Robert H. VERIFIED CUSTOMER
Tim was great to work with, explained things well and kept me posted on completion time.
9/26/2020
HENRY A. VERIFIED CUSTOMER
RGD is the best. He is friendly courteous and I would not go anywhere else.
9/26/2020
Linda H. VERIFIED CUSTOMER
Thank you Daven Anthony for his continued outstanding customer service. We know we’re in good hands under his care.
9/26/2020
George C. VERIFIED CUSTOMER
Daven has always provided an excellent service experience. Kudos Daven and your crew. George C
9/26/2020
Jay M. VERIFIED CUSTOMER
ASM was professional and courteous.
9/26/2020
Heidy A. VERIFIED CUSTOMER
Quick. Convenient and stress free
9/26/2020
Antonette G. VERIFIED CUSTOMER
Daven is the absolute best! He is why I bring my LS430 to the dealership for repairs.
9/25/2020
Donald And. VERIFIED CUSTOMER
My service advisor RGD is the best always friendly, greets you with a smile and treats you like family. I waited for my car and the service was done exactly on time. He is an asset to your company that Lexus is the best and #1.
9/25/2020
Laurie T. VERIFIED CUSTOMER
Awesome service and Daven is totally on the ball with prompt response time and always managing my car service needs perfectly. Thankfully, I can always count on Lexus to not be a source of added stress, which is unlike so many other businesses.
9/25/2020
GENE D. VERIFIED CUSTOMER
Drew Jacobson is at liberty to call me to respond to this question.
I would suggest that he does.
GENE D
9/25/2020
JANE Q. VERIFIED CUSTOMER
Great job as always.
9/25/2020
JAMES M. VERIFIED CUSTOMER
Good service! Very nice courteous service. Overall a good experience!
9/25/2020
Shawn G. VERIFIED CUSTOMER
Tim was awesome and friendly, he provided me what my car needed and he delivered my car at time he said it would be ready and washed.
Thank you Mission Viejo Lexus team!