We had a emergency battery issue this afternoon. With all of the symptoms, we thought it would be a serious issue with all of the lights flashing and buzzing sounds. I called Isaac, who we normally work with and he addressed all of my concerns. We had the car towed in, checked out, battery changed, car wished before 5 pm. I only had to come in to pick up the car. Isaac made this whole experience entirely stress free!
2/16/2021
Henry L. VERIFIED CUSTOMER
Isac kept me informed throughout the day and provided a loaner car for my use
2/16/2021
Gwen B. VERIFIED CUSTOMER
Evan was very through & patient in explaining all the details of the service needed for my car. He went above & beyond. He is by far the best I have worked with. Thank you Evan!!
2/15/2021
Shane W. VERIFIED CUSTOMER
Great service
2/15/2021
Jeffrey F. VERIFIED CUSTOMER
Isaac was great!! He was perfect! Excellent service!
2/15/2021
FULBERT C. VERIFIED CUSTOMER
Very nice and professional.
2/14/2021
Julie W. VERIFIED CUSTOMER
Tim Rau is just superb!
2/14/2021
Doug B. VERIFIED CUSTOMER
Tim was great - very efficient and responsive !
Thanks
2/14/2021
Brian C. VERIFIED CUSTOMER
Don’t like surveys. I do like so co Lexus
2/14/2021
Lindsay N. VERIFIED CUSTOMER
He was fantastic, and I had a great experience. Casket good
2/14/2021
Cecille T. VERIFIED CUSTOMER
Excellent customer service by our service advisor, Timothy Rau. I will gladly recommend to my friends & family.
2/14/2021
Isabel B. VERIFIED CUSTOMER
Overall, the service was excellent, as always. However, when I picked up my car I felt the interior (steering wheel, door handle, entire console) should have been sanitized. I had to request sanitizing wipes to clean those areas. Not only could they not initially find any wipes, but when they did, no one offered to help me. I had to clean up myself.
2/14/2021
Jose M. VERIFIED CUSTOMER
Amazing customer service
2/14/2021
Shaheen V. VERIFIED CUSTOMER
Overprice even compared to the other dealers for an oil change.
2/14/2021
Minh N. VERIFIED CUSTOMER
As good as usual!
2/14/2021
JACQUELINE C. VERIFIED CUSTOMER
Hassan is an incredible asset to your dealership ????????????????
2/13/2021
Gail B. VERIFIED CUSTOMER
Isaac explained everything to me as this was my first time. He is an asset to your organization.
2/13/2021
Jacinto D. VERIFIED CUSTOMER
Evan is an absolute professional,asset to your company.
2/13/2021
Eric L. VERIFIED CUSTOMER
Hassan is the best! So courteous and helpful. Thank you