Drew was very accomodating and I was in and out in an hour
4/14/2021
MALCOLM A. VERIFIED CUSTOMER
Car was ready on time.
4/14/2021
Linda F. VERIFIED CUSTOMER
Great service!
4/14/2021
Efren G. VERIFIED CUSTOMER
The service team is great! Thank you for working with us to find the best solutions for our vehicle!
4/14/2021
Alexis B. VERIFIED CUSTOMER
I am a client of Lexus because of Drew Jacobsen. Service is a priority when I purchase a vehicle. The long term commitment that makes or breaks my next car buying choice. Isaac, Drew’s assistant was extremely professional, polite and efficient. A great team!!!!!
Thank you, Alexis B
4/14/2021
Nathan B. VERIFIED CUSTOMER
High prices but amazing service
4/14/2021
Quirino D. VERIFIED CUSTOMER
RGD was very patient and accommodating. Kept me updated on what is going on.
4/14/2021
C E. VERIFIED CUSTOMER
Great experience. Mahalo.
4/14/2021
Charles C. VERIFIED CUSTOMER
Great service!
4/14/2021
DIANA A. VERIFIED CUSTOMER
RDG was professional, friendly & kept us informed of the process. We appreciated him waiting to do some repairs until it was absolutely necessary.
He gave us personal attention to things important to us.
4/13/2021
Stanley K. VERIFIED CUSTOMER
Always great service and everyone was very polite!
4/13/2021
Ketwakarn L. VERIFIED CUSTOMER
Friendly staff, good service!
4/13/2021
Helena K. VERIFIED CUSTOMER
Great job. Fast and friendly.
4/13/2021
Debra P. VERIFIED CUSTOMER
good job. Issac is terrific
4/13/2021
Thomas L. VERIFIED CUSTOMER
Thank you. Hassan at Mission Viejo was great!!
4/13/2021
Laura S. VERIFIED CUSTOMER
Evan was nice. They got work done quickly
4/13/2021
Kathryn M. VERIFIED CUSTOMER
Service Advisor Tim _____?
was nothing at all like Issac and Nathan.
I do not wish to ever work with Tim _____
ever again. Tim needs to be re-educated on how to treat a client.
I was not happy.
Tim never came up to me, when I delivered my loaner car, I sat for a very long time on the bench. I then decided to take a phone call. But afterwards, I decided to get up and inquire about my car.
It made me feel unimportant, to be being ignored.
There was no excuse for this behavior.
4/13/2021
Ji Yon. VERIFIED CUSTOMER
Issac was very professional and I was happy with his service.
4/13/2021
Merle O. VERIFIED CUSTOMER
Staff are friendly and accommodating.
Service Staff explained well the detail of the service needed