We are really fortunate to have a dealership that takes care of their customers so completely. Weather was the ease with which to book the appointment quick pick up by the car rental agency or the satisfactory completion of the recall it went seamlessly. Tim was great by the way
3/31/2024
Mary V. VERIFIED CUSTOMER
Professional and courteous, thank you
3/31/2024
Antonio G. VERIFIED CUSTOMER
They took good care of my ford fusion see you guys again soon for my next oil change i highly recommend this place
3/30/2024
Han Jin. VERIFIED CUSTOMER
Thank you Raul.
3/30/2024
Karen A. VERIFIED CUSTOMER
Raul is the best
3/30/2024
Francisco I. VERIFIED CUSTOMER
Raul kept me updated on the status of my truck. Was able to get my truck back a lot sooner than expected. It was great experience
3/30/2024
Ruben G. VERIFIED CUSTOMER
Explained worksheet, Professional and pleasant.
3/29/2024
Kristy P. VERIFIED CUSTOMER
Annette was great. The only advice I would mention is that she call the customer and let them know the progress of what is going on. I guess they needed to order a part for my car and it had been 7 days already and I had no idea what was going on. But other then that everything with her was great
3/29/2024
Luis L. VERIFIED CUSTOMER
As always Raul keeps me informed every step of the process
3/29/2024
John M. VERIFIED CUSTOMER
Tim is the best! This is why I come to Ken Grody Ford. I live in Lakewood. I could go to Carusso Ford since it’s 1 mile from my house. Instead I choose to drive the extra miles to Ken Grody Ford because of the Legendary service! Thank you as always for going above and beyond. Always 100% satisfied customer.
All my cars and service will continue to be with you!
Thank you!
John M
3/28/2024
Mark H. VERIFIED CUSTOMER
Tim Prete always takes my vehicle issues seriously and I appreciate that.
3/28/2024
Joseph S. VERIFIED CUSTOMER
Tim is an outstanding professional!!
Excellent customer service exceeding expectations!!
3/28/2024
Marcus A. VERIFIED CUSTOMER
Raul was great, kept me updated and made sure the proper repairs to my car where taken care of.
3/27/2024
Carlos L. VERIFIED CUSTOMER
Amazing team, trusted service. Best service I have ever received at any dealer
3/27/2024
Ronald S. VERIFIED CUSTOMER
Ken Grody Ford always takes good care of me. I appreciate the service I received and look forward to seeing JC again for my future truck needs!
3/27/2024
Virginio G. VERIFIED CUSTOMER
yes
3/27/2024
Luis G. VERIFIED CUSTOMER
Tim is a class act! Very knowledgeable service advisor. Got my problem resolved. So far so good. Would definitely recommend him to my friends and family.
3/26/2024
Art E. VERIFIED CUSTOMER
my family has new numerous vehicles that Annette takes care of for us and we greatly appreciate it
3/26/2024
Wade S. VERIFIED CUSTOMER
5 stars. Had my car back to me 5 days before originally quoted. Runs better than it did before the problem started
3/25/2024
Rocio R. VERIFIED CUSTOMER
Raul was helpful with everything from keeping me informed on updates in my vehicle and getting me a rental vehicle