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Real Reviews from VERIFIED CUSTOMERS
Baldemar G. VERIFIED CUSTOMER
Raul provided excellent customer service.
12/24/2019
Lucie M. VERIFIED CUSTOMER
Annette took very good care of us. She kept us up to date and returned our calls.
12/24/2019
Harriet B. VERIFIED CUSTOMER
Ismael kept me updated in a timely manner. Good customer service
12/23/2019
Ray R. VERIFIED CUSTOMER
He has become a friend over the years I’ve had my truck serviced
12/23/2019
Teodoro E. VERIFIED CUSTOMER
Super excellent service a Thank you Raul for the wonderful service
12/23/2019
Kasey S. VERIFIED CUSTOMER
Raul is simply the best! Always on top of his job and makes the client feel like they are the only client he has to deal with!
12/23/2019
Ray S. VERIFIED CUSTOMER
Fantastic
12/23/2019
Marco R. VERIFIED CUSTOMER
Extremely goodcservice from Pablo
12/23/2019
Maram E. VERIFIED CUSTOMER
Every time I come here whether it is Pablo or Henry. I know I can trust them to get the work done. Their advice for my car service is honest and spot on. I appreciate that. I feel safe and not being cheated on. I know that by services done at this location, I can trust the team as well as the mechanics.
12/23/2019
Ana M. VERIFIED CUSTOMER
Raul was great! Explained everything, called me when he said he would, was very helpful and nice.
12/22/2019
Jimmy W. VERIFIED CUSTOMER
Great service from Henry!!
12/21/2019
Christopher Or. VERIFIED CUSTOMER
Raul was very helpful and knowledgeable. He has always provided me with great customer service.
12/21/2019
Mark W. VERIFIED CUSTOMER
Ismael in a service department did a great job. He's always thorough and very customer service friendly. The work in my vehicle was done in a satisfactory amount of time
12/21/2019
William K. VERIFIED CUSTOMER
They made it right - but when I purchase my truck from KG 2 weeks ago, the dash was damaged. A new part was ordered (to replace the damaged piece) so I brought the truck back in, and after an hour was told the wrong part was ordered, but the correct part would be there the next day. A week later the new part arrived so I brought the truck back in. Was told it would be 20-30 min to swap out the piece. I waited for the work to be completed but it took 1.5 hours. Again - they made it right and fixed the issue, just inconvenienced multiple times for what should have been a simple fix. The staff was very friends and accommodating though.
12/21/2019
Marilyn A. VERIFIED CUSTOMER
Annette was very friendly, professional and knowledgeable. She checked previous service records for my vehicle to make sure all matters were addressed before my trip.
12/21/2019
Jeffrey H. VERIFIED CUSTOMER
Pablo yanez was great, you’re Ford policy’s ****. You couldn’t remove my lug nuts to rotate my tires because they break when you touch them and then you charge me to replace them when everyone knows there crap but you do nothing to improve them. Pablo worked a deal with me but I shouldn’t have to pay a dime, the truck is still under warranty. I’ve bought 2 trucks in a row and ready to buy another one but it’s gonna be a Toyota Tundra.
12/21/2019
Zeyad B. VERIFIED CUSTOMER
Ismael was great
12/21/2019
Don R. VERIFIED CUSTOMER
Raul is great
12/20/2019
Scott D. VERIFIED CUSTOMER
Pablo was professional and handled my issues as promised.
12/20/2019
Raymond J. VERIFIED CUSTOMER
None at this time
12/20/2019