Very nice customer service from everyone I met. Ismeal was very informative and helpful. Considering the precautions for COVID and the construction ...visit was great.
7/9/2020
Hernan H. VERIFIED CUSTOMER
Good service
7/9/2020
Celia C. VERIFIED CUSTOMER
Tim has always been great to work with the past 7 years I’ve owned
My car
7/9/2020
Carlos R. VERIFIED CUSTOMER
Henry was very friendly and helpful.Answered all the questions I had regarding my service . Thank you Henry Dulce
7/9/2020
John R. VERIFIED CUSTOMER
Exceptional service with Miguel at Ken Grody Ford. I have scheduled my next service appointment. Although I am disappointed that KG had to discontinue customer shuttle service due to Covid-19 health concerns, it is understandable.
Thank you,
John R
7/9/2020
Karla T. VERIFIED CUSTOMER
Tim is my go-to service guy. He always goes above and beyond to satisfy his customers.
7/9/2020
Isabel V. VERIFIED CUSTOMER
HENRY WAS EXCELLENT, VERY PROFESSIONAL AND NICE
7/9/2020
Sergio J. VERIFIED CUSTOMER
He's an awesome person ,took care of my raptor like it was his personal vehicle
7/9/2020
Steven G. VERIFIED CUSTOMER
Tim is always a fantastic help and is quick to get my car back to me asap.
7/9/2020
Francisco F. VERIFIED CUSTOMER
Raul Rodriguez always provides the best customer service. He is one of the reasons I have continued to go to Ken Grody Ford Services for the past 8 yrs.
7/8/2020
Clifford P. VERIFIED CUSTOMER
The service team at Ken Grody is great.
7/8/2020
Frank G. VERIFIED CUSTOMER
Great service!
7/8/2020
Pedro C. VERIFIED CUSTOMER
Excellent costumer service
Thank you
7/8/2020
Elizabeth H. VERIFIED CUSTOMER
Great job done.
7/8/2020
Frank B. VERIFIED CUSTOMER
Raul was great!
7/8/2020
Graciela O. VERIFIED CUSTOMER
Thank you for all your help.
7/8/2020
Leonard M. VERIFIED CUSTOMER
Tim was very helpful, kept me updated on the service progression. Greatly appreciated.
7/8/2020
Michele L. VERIFIED CUSTOMER
Great service advisor! Always takes care of the customers and makes sure everything is done right!
7/8/2020
Sandra A. VERIFIED CUSTOMER
I was very pleased with Ismaels level of Customer Service. He was very patient and friendly. I only bring my car to your dealership for service because I know that my car and myself will be treated very well. Most people might think oh it’s just a car, but to me it’s my everyday transportation and it needs to be taken care of.
7/8/2020
Charles (Chuck). VERIFIED CUSTOMER
I’ve always been satisfied with Ken Grody Ford, it’s to bad that you no longer sell Lincolns. Although I was very satisfied with my Fords that I purchased from Ken Grody Ford, I felt it was time for luxury car like a Lincoln MKZ. Although I have received bad customer service at local Lincoln Dealerships that offer say they offer service for my MKZ, I am relieved that I can trust them in your hands again Ismael. I thank you in advance and remain
Sincerely,
Charles A Muñoz