always content with work from Ken Grody ford in Buena Park especially when Raul Rodriguez helps us!!!!!!!
7/17/2020
Carmelita V. VERIFIED CUSTOMER
Raul is awesome.
7/17/2020
Mary A. VERIFIED CUSTOMER
He was very courteous, excellent customer service.
7/17/2020
Vanessa P. VERIFIED CUSTOMER
Good service and great communication.
7/17/2020
Andreas K. VERIFIED CUSTOMER
Raul is the best. Thanks again as always
7/17/2020
Channa P. VERIFIED CUSTOMER
Done right and fast
7/17/2020
Christopher M. VERIFIED CUSTOMER
I asked that my tire pressure not be adjusted and it was. The lot guys went ahead and pumped up just one of my rear tires and then just left it that way, so I had to adjust it when I arrived home.
The pick up of my vehicle was a debacle, plenty of guys walking around not doing much and I’m standing there waiting for someone to bring up my truck.
The tire shine they put on my tires flung all over the sides of my truck.
There was no damage to the inside of my truck which makes me happy, so that was good.
7/16/2020
Tina B. VERIFIED CUSTOMER
Henry is so courteous and professional not to mention so very sweet! Best service I ever had from a dealership!!!
7/16/2020
Peggy S. VERIFIED CUSTOMER
Raul is always timely and professional.
7/16/2020
Mark N. VERIFIED CUSTOMER
J.C and his team bent over backwards to work with me on a specific challenge. I was very impressed
7/16/2020
Jack P. VERIFIED CUSTOMER
Tim is always on top of everything.
7/16/2020
Scott V. VERIFIED CUSTOMER
Ismael was great
7/16/2020
Michael L. VERIFIED CUSTOMER
Raul was very friendly and accommodating. He set a clear timeline of how long my recalls would take and was able to complete the work much quicker than promised. Great service.
7/16/2020
Bree S. VERIFIED CUSTOMER
He was very helpful and explained the work done to my Focus
7/16/2020
Joe R. VERIFIED CUSTOMER
Professional with great customer service demeanor
7/16/2020
Ramiro J. VERIFIED CUSTOMER
Great service every time
7/16/2020
Mark S. VERIFIED CUSTOMER
Always timely complete service and customer care!
Thank you Tim!
7/16/2020
Kevin C. VERIFIED CUSTOMER
Ken Grody Ford for the second time in in the last 18 months have completely lost my faith in their integrity and customer service. As a result I will never purchase a Ford vehicle again nor utilize Ken Grody Ford to service my vehicle.
7/16/2020
Agus S. VERIFIED CUSTOMER
great customer service
7/15/2020
Christopher N. VERIFIED CUSTOMER
Great and friendly service with early delivery, exceed expectation.