Raul as always commits to the best service! So happy to deal with him
10/30/2020
Ariel N. VERIFIED CUSTOMER
Raul provided all the required information and made the entire process very smooth and easy as it should be. Thank you guys!
10/30/2020
John K. VERIFIED CUSTOMER
Great customer service from Annette and the service crew at Ken Grody Ford!
10/29/2020
Vikki O. VERIFIED CUSTOMER
Miguel was very courteous and informative. Even though we had to return the car a couple of times because parts weren’t available, Miguel went above and beyond to make us satisfied.
10/28/2020
Julie D. VERIFIED CUSTOMER
Ismael exceeded my expectations and facilitated the repairs on my Explorer Sport quickly and efficiently. He did an excellent job!!! Thank you.
10/28/2020
Jin P. VERIFIED CUSTOMER
It was quick and right on
10/28/2020
Emmanuel G. VERIFIED CUSTOMER
Miguel handled all my problems quickly and answered all my questions
10/28/2020
Rodney S. VERIFIED CUSTOMER
Raul and the service department took my Fusion for its annual service. It was at 2:00 on Saturday, near the end of the work day. Thank you, as usual, for accommodating me on such short notice. Everything went smooth. My car came back clean, and ready to go. I am truly appreciative of what lengths Ken Grody Ford goes through to make my Ford vehicle’s experiences so great!
10/28/2020
Lorenzi Sasha. VERIFIED CUSTOMER
Great Customer Service
10/28/2020
Michael M. VERIFIED CUSTOMER
Quick service. Comfortable with the precautions for Covid. Thanks.
10/28/2020
Lynne Or. VERIFIED CUSTOMER
Again, Henry was fantastic! Absolutely, without a doubt 5 STAR SERVICE! Thank You Henry!
10/28/2020
Karen H. VERIFIED CUSTOMER
Great job!.,
10/28/2020
Chem M. VERIFIED CUSTOMER
Raul did a great job
10/28/2020
Cassandra B. VERIFIED CUSTOMER
She was very helpful and worked hard on my situation!
10/28/2020
Mario M. VERIFIED CUSTOMER
I drive all across town to go to Go see my service advisor Raul he is always so professional and personable I know my truck it’s getting handled to the top of
service level you can ask for. Thank you
10/28/2020
Michael H. VERIFIED CUSTOMER
Vehicle was serviced while I waited
10/28/2020
Larry L. VERIFIED CUSTOMER
Raul was very pleasant on the phone and even better in person. Warm, friendly and not pushy. I have been a customer of McCoy but I’m switching to you. While waiting for completion of my car, numerous employees said good morning to me.
Nice change from your competitor.
Larry L
10/28/2020
Juan M. VERIFIED CUSTOMER
Great service with timely updates and accurate information.
10/27/2020
Lynne Or. VERIFIED CUSTOMER
Henry provided absolutely great service! Courteous and very helpful. Great Job!